GlobalSCAPE Knowledge Base

	Title	Modified
	Officially Supported Products and EOL Dates	1 week
	Globalscape Holiday Schedule	2 months
	Best Practices for Naming Files	4 months
	Globalscape Maintenance & Support Renewals Policy	4 months
	File Transfer Status and Error Codes	5 months
	List of Third-party Tools Preferred by Client Services Team	5 months
	VAT Taxes Collected for EU	6 months
	Does GlobalSCAPE release security patches for products separate from general version releases?	7 months
	How does Globalscape manage quality in their products?	7 months
	Are GlobalSCAPE’s applications being developed using common secure coding practices?	7 months
	Submit a Ticket to Support	7 months
	Does the GHOST vulnerability affect any Globalscape products?	7 months
	Firewall and Router Setup	7 months
	CuteFTP - FTP servers do not support the Copy command	7 months
	Globalscape's answers to potential vulnerabilities	8 months
	Do your knowledgebase and help articles use tracking cookies?	1 year
	Export EFT Advanced Stats using PowerShell	1 year
	Securing your Globalscape Solution	2 years
	Texas Sales and Use Tax Forms	2 years
	Where can I find the EFT EULA/license?	4 years