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Workspace/Send Portal sender's email address

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT v7.3.7 and later

DISCUSSION

When sending an email from the Send Portal or inviting someone to join a Workspace, the recipient can receive the email from the sender's address OR from the email address set as the default in the EFT administration interface on the SMTP tab. This can be controlled via the registry setting below.

(NOTE: If the sender's email address is not specified in EFT, the FROM email defaults to the address specified on the SMTP tab.)

To change the FROM address option, enable the following registry entry:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.2\WSInviteFromAddrUseOwnerEmail=0

Type: DWORD

Value name: WSInviteFromAddrUseOwnerEmail

Default Value: 0

Cached: yes

Backup/Restore: yes

The registry override sets the sender (FROM) address:

0 - (Default behavior.) If the Workspace invitation is sent by adding users to a Workspace, the recipients receive the invitation email from the email address specified on the SMTP tab; if a user sends an email using the Send portal in Workspaces, the sender's email address is used in the From address.

1 - Recipient receives the email from the email address specified on the SMTP tab, irrespective of whether it was initiated from adding a user to Workspace or from the Send portal.

2 - Recipient receives the email from the sender's email address, irrespective of whether it was initiated from adding a user to Workspace or from the Send portal.

You must restart the EFT server service for the changes to take effect.

Details
Last Modified: 2 Years Ago
Last Modified By: kmarsh
Type: INFO
Rated 1 star based on 1 vote
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