THE INFORMATION IN THIS ARTICLE APPLIES TO:
When sending an email from the Send Portal or inviting someone to join a Workspace, the recipient can receive the email from the sender's address OR from the email address set as the default in the EFT administration interface on the SMTP tab. This can be controlled via the registry setting below.
(NOTE: If the sender's email address is not specified in EFT, the FROM email defaults to the address specified on the SMTP tab.)
To change the FROM address option, enable the following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.2\WSInviteFromAddrUseOwnerEmail=0
Value name: WSInviteFromAddrUseOwnerEmail
Default Value: 0
In EFT v8 and later, set default for WSInviteFromAddrUseOwnerEmail = 1 to provide SMTP tab's email when client email is not accessible ("Is visible to user" option unselected).
The registry override sets the sender (FROM) address:
0 - (Default behavior.) If the Workspace invitation is sent by adding users to a Workspace, the recipients receive the invitation email from the email address specified on the SMTP tab; if a user sends an email using the Send portal in Workspaces, the sender's email address is used in the From address.
1 - Recipient receives the email from the email address specified on the SMTP tab, irrespective of whether it was initiated from adding a user to Workspace or from the Send portal.
2 - Recipient receives the email from the sender's email address, irrespective of whether it was initiated from adding a user to Workspace or from the Send portal.
You must restart the EFT server service for the changes to take effect.