GlobalSCAPE Knowledge Base

	Title	Modified
	Changing the ping interval	6 months
	Officially Supported Products and EOL Dates	8 months
	Renewing Support for M&S Past Expiration	9 months
	Specify to do DNS lookups on the EFT Server or DMZ Gateway Server	1 year
	Do your knowledgebase and help articles use tracking cookies?	1 year
	Globalscape's answers to potential vulnerabilities	1 year
	Can I use EFT and DMZ Gateway on separate networks, remote from each other, across a WAN?	1 year
	Does GlobalSCAPE release security patches for products separate from general version releases?	1 year
	Section 508 Compliance - Voluntary Product Accessibility	1 year
	DMZ Gateway administration interface fails to launch on SuSe Linux	2 years
	After the first 1000 IP address entries in the IP Access List in EFT, the IP addresses are not blocked when DMZ Gateway is used	2 years
	DMZ Gateway® Flood Protection Setting	2 years
	Deprecation of SHA-1 Hashing Algorithm in 2017	3 years
	Installing or Upgrading DMZ Gateway in a Failover (ACTIVE/PASSIVE) Cluster	3 years
	Failed FTP connection after upgrading DMZ Gateway	3 years
	EFT Server v6.4 does not work with DMZ Gateway v3.3	3 years
	Common questions about the new DMZ Gateway version 3	3 years
	DMZ Gateway version 3.x uses Java 1.6.0 build 14. Is there any concern over known remote vulnerabilities in this version of Java?	3 years
	Do I need a multi-site license for DMZ Gateway if I want to use it with EFT SMB and Mail Express?	3 years
	Submit a Ticket to Support	3 years