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Chrome not downloading files using WTC

Karla Marsh
EFT

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT, all versions

SYMPTOM

Chrome does not download files using WTC.

WORKAROUND/RESOLUTION

  1. Open Chrome Downloads page (CTRL+J). Downloads are crossed out and labeled "Failed - Network error."
  2. Mostly likely reason is bad or expired certificate.  Upload a new, valid CA certificate.

MORE INFORMATION

The error message "Failed - Network error" is not specific. Here are some other things to check:

  • Your browser might have cached an older version of the website, which can lead to the “Not Secure” message. Clear your browser cache to see if the issue persists.
  • Browsers like Chrome provide information about the certificate when you click on the padlock icon next to the URL.
Details
Last Modified: 3 Months Ago
Last Modified By: kmarsh
Type: HOTFIX
Rated 3 stars based on 1 vote
Article has been viewed 6.9K times.
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