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Performance time accessing EFT is too long when accessing via FileZilla

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Enterprise v 7.4.6 and later
  • EFT v4.x to v7.4.x stores advanced properties in the registry.
  • EFT v8.x stores Advanced Properties in a JSON file.
    • When you upgrade from EFT v7.4.x to EFT v8, the non-default settings that you have defined in the registry will be added to the Advanced Properties file during upgrade. (Default settings are part of the EFT configuration files.)
      Please refer to the EFT help for a spreadsheet of advanced properties for your version of EFT.

SYMPTOM

Performance times accessing EFT are too long (around 30 seconds) when accessing via FileZilla.

WORKAROUND

Performance time can be improved when ignoring folder encryption status.

Set the following registry key to true.

HKEY_LOCAL_MACHINE\Software\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.3\

Type: BOOL

Value name: IgnoreFolderEncryptionStatus

Default Value: false

Cached: yes

Backup/Restore: yes

(There is no 32-bit version because there is no 32-bit OS supported.)

Details
Last Modified: Last Month
Last Modified By: kmarsh
Type: HOWTO
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