THE INFORMATION IN THIS ARTICLE APPLIES TO:

• EFT Server Enterprise version 6.3.13 - 7.4.13
• Does not apply after PGP library updated in v8.0

DISCUSSION

Encrypting or decrypting very large PGP files (e.g., 10+GB) may take longer than the default PGP timeout of 10 minutes. The PGP timeout can be changed from the 10 minute default to a user-specified value. The value can be change by adding the following registry setting:

32-bit:

[HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0\EventRules]

64-bit:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 4.0\EventRules]

"PGPTaskExecutionTimeout"

DWORD: <timeout value in milliseconds>

The value is in milliseconds, so the default is (10 minutes * 60 seconds * 1000) = 600000.

10 minutes =  600000 milliseconds

15 minutes = 900000 milliseconds

20 minutes = 1200000 milliseconds

The service must be restarted after setting this registry value.