THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT Server Enterprise version 6.3.13 - 7.4.13
- Does not apply after PGP library updated in v8.0
DISCUSSION
Encrypting or decrypting very large PGP files (e.g., 10+GB) may take longer than the default PGP timeout of 10 minutes. The PGP timeout can be changed from the 10 minute default to a user-specified value. The value can be change by adding the following registry setting:
32-bit:
[HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0\EventRules]
64-bit:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 4.0\EventRules]
"PGPTaskExecutionTimeout"
DWORD: <timeout value in milliseconds>
The value is in milliseconds, so the default is (10 minutes * 60 seconds * 1000) = 600000.
10 minutes = 600000 milliseconds
15 minutes = 900000 milliseconds
20 minutes = 1200000 milliseconds
The service must be restarted after setting this registry value.