THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT Enterprise version 6.2 and later
DISCUSSION
EFT generates several different types of e-mail messages during operation. Some messages can be edited within the administration interface, while others must be edited within a text file that you create. In EFT 8.1 and later, many of these messages are managed as template files located in the Templates directory. In EFT 8.2, email templates can also be managed from the Server > SMTP tab in the administration interface. The various e-mails and their uses are described below. (Note that each e-mail is also described in the user guide. Click the links below for more information.)
To allow e-mails to be sent from the Advanced Workflow Engine (AWE), you must configure SMTP settings so that the AWE knows which SMTP server to use:
In EFT 6.2- 8.1 this required defining a registry value.
In EFT 8.2 and later, AWE SMTP settings are configured in the Automate Desktop Task Administrator.
| Audit failure notification e-mail |
Sent when database connection errors occur |
System message; not editable |
| Password reset reminder message |
Notify users of their pending password expiration up to 30 days prior to the password expiration date--applies to all users on the Server |
Administration interface, Server node > General tab |
| Password reset required message |
Notify users that their password has expired--applies to all users on the Server |
Administration interface, Server node > General tab |
| User login credentials message |
E-mail that contains the login credentials for connecting to EFT Server--applies to all users on the Server |
Administration interface, Server node > General tab |
| Connection Banner Message |
When a client first connects to the Site via FTP, but before the user logs on, the connection banner appears. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
| User Limit Reached Message |
Message that appears to the user when the maximum simultaneous connections limit is exceeded |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
| Quit Session Messages |
Message that appears when the client closes the session gracefully by using the FTP QUIT command. |
Administration interface, Site > Connections tab > FTP/S Config > FTP Settings dialog box |
| E-mail Notification Message |
E-mail sent with the Send Mail Action when an Event Rule is triggered. |
Administration interface, Server node > Event Rules node > Event Rule |
| AD password expiration e-mail |
Notify users when that their password is about to expire |
Windows Registry to enable, then create the file PasswordChg_PwdWillExpire.txt and save it in the \web\public\EFTClient subdirectory |
| WTC change AD password error |
Current password is entered incorrectly |
Create the file PasswordChg_PasswordWrong.txt and save it in the \web\public\EFTClient subdirectory |
| Network connection error |
Create the file PasswordChg_NetworkProblem.txt and save it in the \web\public\EFTClient subdirectory |
| User does not have permission from AD to change the password |
Create the file PasswordChg_Permission.txt and save in the \web\public\EFTClient subdirectory |
| New password does not meet the AD complexity requirements |
Create the file PasswordChg_PasswordComplexity.txt and save it in the \web\public\EFTClient subdirectory |
*
In v8.0.5 and later, the EFTClient folder has been deprecated. The PasswordChg files can be found in the EFT Program Data folder (e.g.,
C:\ProgramData\Globalscape\EFT Server Enterprise).