THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT Server Enterprise version 6.3.1 and later
The Event Rule client issues a CWD /subfolder command when navigating to the remote user's subfolder to download a file in that subfolder. Some mainframes do not accept the leading slash in front of the subfolder name. This prevents EFT Server from successfully downloading /subfolder/filename.
Use the following registry value to execute CWD without a leading slash:
32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0
64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GlobalSCAPE Inc.\EFT Server 4.0
If value is missing or zero = legacy behavior, otherwise CWD is executed without a leading slash.