THE INFORMATION IN THIS ARTICLE APPLIES TO:
Could not upload a 1.5 GB file to the ICAP server.
The connection to the ICAP server timed out before EFT received a response. You may need to increase the timeout period on EFT. The full error message is pasted below:
Exception thrown while tasking ICAP client to process REQMOD: Unable to read data from the transport connection:
A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond.
You can increase the timeout response period on EFT server using the advanced property described below.
Prior to v8:
Create DWORD at registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.0
Minimum = 0
Maximum =2147483647 (anything above that will crash the EFT server service)
Default = 20000 (20 seconds)
For v8 and later, edit the JSON file:
"ICAPConnectionTimeoutInMs":"enter value here"
Replace "enter value here" with the timeout period that you want. (Refer to Maximum, Minimum, and default values above.)
For instructions for editing Advanced Properties, refer to https://kb.globalscape.com/Knowledgebase/11526/Advanced-Properties.