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GlobalSCAPE Knowledge Base

Enabling Workspaces for external users on CAC-authenticated Site

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT v7.3.40 and later
  • EFT v4.x to v7.4.x stores advanced properties in the registry.
  • EFT v8.x stores Advanced Properties in a JSON file.
    • When you upgrade from EFT v7.4.x to EFT v8, the non-default settings that you have defined in the registry will be added to the Advanced Properties file during upgrade. (Default settings are part of the EFT configuration files.)
      Please refer to the EFT help for a spreadsheet of advanced properties for your version of EFT.

DISCUSSION

As designed, users on CAC-Authenticated Sites are unable to share Workspaces with non-CAC users (i.e., external users). To allow users on CAC-Authenticated Sites to share Workspaces with non-CAC users, a new registry key was introduced to permit externally invited Workspace users to log in via the traditional username/password method.

When enabled, the WTC login page will display a traditional username/password login option as well as a smartcard login button. Internal CAC users are denied authorization if they attempt to login using a username/password. Internal CAC users must use the smartcard login option. External Workspace users will use the username/password option for gaining WTC access.

WARNING This setting should only be used on CAC-authenticated Sites with Workspaces enabled for sharing with external users. If you do not have a Site that uses both CAC and Workspaces with external users, do not set the AllowNonCACUsers registry key to 1; doing so will cause undesirable login behavior.

To enable this feature, set the following DWORD value to 1:

AllowNonCACUsers

Registry Path: HKLM\SOFTWARE\Wow6432Node\GlobalSCAPE Inc.\EFT Server 7.3\

Type: bool

Default Value: 0

Cached: yes

Backup/Restore: yes

Description: Set to 1 for true or 0 (or remove) for false.

Details
Last Modified: Last Month
Last Modified By: kmarsh
Type: HOWTO
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