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EFT Server is unable to upload or download a file to a subfolder

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server Enterprise version 6.3.1 and later
  • EFT v4.x to v7.4.x stores advanced properties in the registry.
  • EFT v8.x stores Advanced Properties in a JSON file.
    • When you upgrade from EFT v7.4.x to EFT v8, the non-default settings that you have defined in the registry will be added to the Advanced Properties file during upgrade. (Default settings are part of the EFT configuration files.)

DISCUSSION

The Event Rule client issues a CWD /subfolder command when navigating to the remote user's subfolder to download a file in that subfolder. Some mainframes do not accept the leading slash in front of the subfolder name. This prevents EFT Server from successfully downloading /subfolder/filename.

Use the following advanced property to execute CWD without a leading slash:

DWORD:RemoveLeadingSlash

If value is missing or zero = legacy behavior, otherwise CWD is executed without a leading slash.

32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0

64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GlobalSCAPE Inc.\EFT Server 4.0

Details
Last Modified: 5 days ago @ 8:01 AM
Last Modified By: kmarsh
Type: HOWTO
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