Search

GlobalSCAPE Knowledge Base

CuteFTP becomes unresponsive when assigning a sound to an event

CuteFTP

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • CuteFTP® Home v8
  • CuteFTP Pro® v8

SYMPTOMS

When assigning sounds to specific events in Global Options, CuteFTP becomes unresponsive if you elect to browse to a sound file that is not in the default list.

RESOLUTION

Open Windows Task Manager (Press CTRL + ALT + DEL) and stop the Folder Cache process.  After you are finished assigning sounds to events in CuteFTP then Folder Cache can be restarted.

CAUSE

This behavior has been found to be related to an incompatibility with Folder Cache by NeSoft.  Folder Cache is a Windows Explorer add-on program that lists the recently used folders.  There may be other Windows Explorer add-on programs or utilities that are similarly incompatible.

Details
Last Modified: 8 Years Ago
Last Modified By: GlobalSCAPE 5
Type: PRB
Article not rated yet.
Article has been viewed 8.2K times.
Options
Also In This Category
Tags