GlobalSCAPE Knowledge Base

Moving EFT Server from one computer to another computer

Karla Marsh


  • EFT versions 5.x - 7.4.x
  • Secure FTP Server (All Versions)
  • For EFT v8.x, refer to "Copying EFT Express Server Configuration to Another EFT Express Server" in the help documentation.


How can I move my Server from one computer to another and keep my configuration, users, permissions, etc.?


The process and file locations for manually copying your Server configuration from one computer to another, or if you need to rebuild the hard drive on which the Server is installed, depends on the version number of the old installation and the version number of the new installation.

In EFT Enterprise version 6 and later, you can backup your server configuration on the old computer and then restore it on the new computer using the Migration Wizard. (NOTE: "Downgrading" from EFT  Enterprise to EFT SMB is not supported.)

    In EFT SMB version 6 -7.4.x, the Migration Wizard is not available. To copy configuration from one EFT SMB to another, or from EFT SMB to EFT Enterprise, you must use the manual process in the online help.

    • Refer to the online help topic "Backing Up or Restoring Server Configuration" for details of using the Migration Wizard.
    • Refer to the online help topic "Copying a Server Configuration to Several Computers" for details of manually copying configuration.
    • Refer to "File Location Changes" for details of file location changes between versions.
    • Refer to find online help for your version of the EFT online help.

    In EFT Server versions 5 and prior and in Secure FTP Server, only manual copy/backup is available.

    When copying from one EFT Server to another EFT Server, simply copying the old .cfg and .aud files to the new computer might not work, because ftp.cfg contains the full path to the .aud file(s) and the path may have changed. The .aud file either must be stored at the same path where it was previously or the .aud path should be corrected in the new installation. (You can specify the new path in the Authentication Options on the Site's General tab.)

    You must copy the entire folder structure from the old computer (source) to the new computer (target). If the folder structure does not exist, an error appears that says "Failed to get permission settings." The drive letters on the target system must match those on the source system for the Virtual File System (VFS) to find EFT Server root. If they do not match, all permissions and groups will be lost.

    Registering the new computer with your serial number

    Contact the GlobalSCAPE customer service team or your account manager so that an adjustment can be made to your account on our activation and registration server. Activation on the new server computer will not be possible until an adjustment is made, because the registration server will think the serial number is already in use.

    Contact the GlobalSCAPE technical support team if your EFT Server was customized by GlobalSCAPE Professional Services or if you are trying to upgrade a server residing in a clustered environment, as slight changes to the instructions may apply.

    Last Modified: 2 Years Ago
    Last Modified By: kmarsh
    Type: HOWTO
    Rated 2 stars based on 34 votes.
    Article has been viewed 118K times.
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