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GlobalSCAPE Knowledge Base

Registration limit exceeded

Karla Marsh
Activation & Registration

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • All products

SYMPTOM

Error: Registration limit exceeded. Your serial number is being used on too many computers and has been disabled.

RESOLUTION

GlobalSCAPE's registration/activation server reports when your serial number is being used on more computers than what the license allows and when the serial number has been replaced with an upgrade serial number. 

You may only use the software on that number of computers for which a license has been purchased.

A license may not be shared by alternating use on different computers.

We do not "de-license" the software.

If you have received this message in error, please visit GlobalSCAPE's technical support pages to submit a trouble ticket. If you need additional licenses, contact the sales team.

If you have questions about licensing, refer to the EULA for your product in the installation folder or help file.

Details
Last Modified: 7 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
Rated 2 stars based on 48 votes.
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