THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT, all versions
- Mail Express, all versions
Java applet unresponsive
It is necessary to enable NPAPI plugins to use the Java applet.
- In the address bar, enter:
- Click Enable.
- Click Relaunch at the bottom of the configuration page.
In recent versions of Chrome (42 and later), Google has disabled the NPAPI plugin, which is required to run Java applets, by default. A series of steps are now required to enable the plugin. This affects customers who might be using Chrome to access Mail Express (Java uploader / downloader) and the Java WTC. Google apparently plans on completely phasing out support for NPAPI by the end of the year, with Firefox to follow.