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When attempting to issue an Ad Hoc EFT Server invitation and uploading a file, we receive the following error "An Internal error has occurred. Error Code 10020"


GlobalSCAPE 5
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server, all versions (with the Secure Ad Hoc Transfer module)

SYMPTOM

When attempting to issue an Ad Hoc EFT Server invitation and uploading a file, we receive the following error "An Internal error has occurred. Error Code 10020."

CAUSE

The most likely cause is that the SMTP server used by EFT Server was down/unavailable. In general, the error indicates that the email was not sent. Refer to the logs for more information about your specific error.

MORE INFORMATION

Refer to Knowledgebase article #10429, "What do the SAT Error Codes Mean?" for other SAT error code descriptions.


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Details
Last Modified: 8 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
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