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Prompt: "The following applications should be closed before continuing the installation"


GlobalSCAPE 5
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server version 6.2 and later

SYMPTOM

With EFT Server installed on Windows 2008, while upgrading the Auditing and Reporting (ARM), the following prompt appears:

The following applications should be closed before continuing the installation:

SQL Server (GLOBALSCAPE)(Process Id: 784)

[Retry] [Ignore] [Cancel]

Which option should I choose?

RESOLUTION

Choose Ignore to continue the installation.

MORE INFORMATION

This issue is caused by Microsoft's "enhanced file detection feature"  known as "Restart Manager."


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Details
Last Modified: 8 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
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Article has been viewed 14K times.
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