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Administration interface connections are unresponsive until restart

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT versions prior to v7.2

SYMPTOM

After a while of being up, the administration interface connections are unresponsive. 

WORKAROUND

A server service restart restores functionality. This issue appears to be caused by mishandling of concurrent connections using the SSL cipher: DES-CBC3-SHA. When this issue is encountered, the FIPS SSL subsystem eventually breaks down. Disabling this cipher prevents the problem from occurring.

It is recommended that you upgrade EFT to a version after which this issue was resolved, version 7.2 or later.

Details
Last Modified: 3 Years Ago
Last Modified By: kmarsh
Type: FIX
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