THE INFORMATION IN THIS ARTICLE APPLIES TO:

• Any Globalscape products that use a Java applet

QUESTION

How do I clear the Java certificate store of Globalscape certificates?

ANSWER

Globalscape certificates are obtained during the use of Java-enabled applets within Globalscape software.

To clear the Java certificate in Windows

1. Open the Control Panel.
2. Open the Java Control Panel.
3. Click the Security tab.
4. Click Manage Certificates.
5. Select Globalscape.
6. Click Remove.
7. Click OK on the confirmation pop-up.
8. Repeat for any and all Globalscape certificates.

For Mac OS, follow the instructions at this link: https://elearn.usu.edu/java/clearing-certificates.html