THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT Server, all versions (with the Secure Ad Hoc Transfer module)
When attempting to issue an Ad Hoc EFT Server invitation and uploading a file, we receive the following error "An Internal error has occurred. Error Code 10020."
The most likely cause is that the SMTP server used by EFT Server was down/unavailable. In general, the error indicates that the email was not sent. Refer to the logs for more information about your specific error.
Refer to Knowledgebase article #10429, "What do the SAT Error Codes Mean?" for other SAT error code descriptions.