Search

GlobalSCAPE Knowledge Base

Prompt: "The following applications should be closed before continuing the installation"

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server version 6.2 and later

SYMPTOM

With EFT Server installed on Windows 2008, while upgrading the Auditing and Reporting (ARM), the following prompt appears:

The following applications should be closed before continuing the installation:

SQL Server (GLOBALSCAPE)(Process Id: 784)

[Retry] [Ignore] [Cancel]

Which option should I choose?

RESOLUTION

Choose Ignore to continue the installation.

MORE INFORMATION

This issue is caused by Microsoft's "enhanced file detection feature"  known as "Restart Manager."

Details
Last Modified: 8 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
Article not rated yet.
Article has been viewed 14K times.
Options
Also In This Category
Tags