EFT Loggers

EFT Logger Guide

EFT Logger Guide

This guide describes the primary EFT loggers, what each one is intended to capture, and when each logger may be useful during troubleshooting.

In logging.cfg, loggers are typically enabled in this format: 
log4cplus.logger.Administrator=DEBUG
For most troubleshooting, DEBUG is sufficient. TRACE is more verbose and is usually best reserved for deeper diagnostics.

General Guidance

  • Enable only the logger or loggers related to the issue you are troubleshooting.
  • Use DEBUG for most support cases.
  • Use TRACE only when more detailed diagnostics are needed.
  • Some loggers are broad and may capture activity from multiple features.
  • Some older or highly specialized loggers may no longer provide meaningful output in current builds.

Administrative and Core Server Loggers

Logger What It Captures When to Enable It
Administrator Administrator login activity, administrator actions, and general administrative session behavior. When troubleshooting EFT administrator login issues or administrative actions.
Administrator.Permissions Administrator permission and authorization decisions. When an administrator can sign in but cannot perform an expected action.
AdminSupport Supporting administrative operations and lower-level admin processing. When troubleshooting admin connectivity or unexpected behavior in the administrative interface.
Admin.API Web Admin and REST API activity. When troubleshooting Web Admin actions, REST API requests, or admin web interface problems.
User.API User-facing API activity. When troubleshooting user API behavior rather than administrator API behavior.
Common Shared server activity and miscellaneous runtime issues. When the affected area is unclear or broader server diagnostics are needed.
Service Windows service startup and service lifecycle behavior. For EFT service startup, stop, or restart issues.
Server.Startup Server startup sequencing. When EFT fails during initialization or does not fully start.
Server.Stop Server shutdown activity. When EFT does not stop cleanly or behaves unexpectedly during shutdown.
IPAccess IP access control and restriction behavior. When client or administrator access appears to be blocked by IP rules.
Registration Licensing and registration activity. For activation, licensing, or registration-related issues.
DMZSupport DMZ Gateway integration and related support activity. When troubleshooting EFT to DMZ Gateway communication, gateway-related administration, or DMZ deployment issues.
PathManager Path resolution and path-management activity. When troubleshooting path translation, path resolution, or issues where EFT may be acting on an unexpected filesystem path.
AdvancedProperties Advanced property initialization and processing. When troubleshooting behavior controlled by advanced settings.
RuntimeTemplates Runtime template initialization and related processing. When troubleshooting runtime templates or template variable loading.
UploadQuota Upload quota evaluation and enforcement. When uploads are unexpectedly limited or denied by quota rules.
ClientManager Client, account, and session management activity. When troubleshooting client state, account refresh, or related user-management behavior.

Transfer, Protocol, and Communication Loggers

Logger What It Captures When to Enable It
ClientTransfers Client transfer engine activity. For transfer-related issues involving client-side transfer processing.
ProxyAutoDetect Proxy discovery and proxy auto-detection behavior. When transfers fail in proxy environments or when proxy detection is suspected.
CmdAccess Command execution helper activity, including external process launch and related command-access plumbing. When troubleshooting features that launch external commands or scripts, or when command execution appears to fail unexpectedly.
FTP FTP protocol activity. For FTP login, command, or transfer troubleshooting.
SFTP SFTP protocol activity. For SFTP login, session, or transfer troubleshooting.
SSL SSL/TLS behavior. For certificate problems, TLS handshake failures, or encryption-related issues.
HTTP General HTTP and HTTPS engine activity. For Web Transfer, HTTPS, and general web-service troubleshooting.
HTTP.Handler Lower-level HTTP request handling. For more detailed HTTP troubleshooting when requested.
HTTP.SessionManager HTTP session lifecycle activity. When troubleshooting web session creation, reuse, or expiration issues.
SMTP Outbound mail and SMTP transport activity. For email notification, relay, or SMTP delivery issues.
EmailOauth OAuth-based email connector authentication. When Gmail or Outlook-style email connector authentication is failing.
AS2 AS2 transport and related processing. For AS2 message flow, transmission, signing, encryption, or delivery issues.
PGP.Adapter PGP/OpenPGP adapter activity. For encryption or decryption issues involving PGP actions.
SMS SMS and MFA-related processing. When troubleshooting text-message authentication or SMS delivery.
FileSystem Internal file-system operations. For file access or file operation issues not clearly tied to a specific protocol.
EncryptedFolders Encrypted folder processing. When troubleshooting encrypted folder access or encrypted file handling.

Authentication and SSO Loggers

Logger What It Captures When to Enable It
AuthManager Core authentication subsystem activity across supported authentication providers. For general authentication failures involving external identity or directory services.
AuthManager.RADIUS RADIUS authentication flow. For RADIUS login issues.
AuthManager.RADIUS.Packet Lower-level RADIUS packet details. Only for deep RADIUS troubleshooting when specifically requested.
AuthManager.RSA RSA authentication integration activity. For RSA-based authentication issues.
OPENID OpenID or OpenID Connect authentication activity. For OpenID-based single sign-on issues.
SAMLSSO SAML single sign-on activity. For SAML authentication, assertion, or sign-in issues.
CAPTCHA CAPTCHA validation activity. When login or self-service actions fail due to CAPTCHA problems.

High Availability, Cluster, and Remote Agent Loggers

Logger What It Captures When to Enable It
Cluster General high-availability and cluster coordination activity. When troubleshooting HA configuration, replication, synchronization, or node coordination.
Cluster.ChangeQueue Cluster change-queue transport activity. When cluster changes are not propagating correctly between nodes.
Cluster.SharedFiles Shared-file synchronization behavior in clustered environments. When shared cluster files are not being updated or recognized properly.
Cluster.SyncStatus Cluster synchronization status updates. When one or more HA nodes appear to be out of sync.
Cluster.LastActiveTimeQueue Last-active-time synchronization in clustered environments. Only for narrow HA synchronization issues when requested.
Remote.Agent Remote Agent communication and integration activity. When troubleshooting Remote Agent connectivity or task execution.
AWE Advanced Workflow Engine and Automate-related activity. For Automate initialization, task synchronization, or advanced workflow execution issues.

Cloud and Secret Management Loggers

Logger What It Captures When to Enable It
Cloud General cloud-related startup and environment detection behavior. For cloud-hosted EFT startup or environment-detection issues.
Cloud.AWS AWS-related cloud storage and SDK activity. For Amazon S3, AWS cloud integration, or AWS communication issues.
Cloud.Azure Azure storage and SDK activity. For Azure Blob, Azure storage, or Azure Data Lake-related issues.
Cloud.Google.Drive Google Drive integration activity. For Google Drive transfer or authentication issues.
Cloud.Google.Storage Google Cloud Storage integration activity. For Google Cloud Storage transfer or connectivity issues.

Cloud.SharePoint

(available as of 8.3.4)​

 Intended for SharePoint cloud integration logging. This logger may not produce meaningful output in current use.
SecretsModule Secret-management activity. When troubleshooting protected credential retrieval or secret resolution.

Database, Configuration, and Audit Loggers

Logger What It Captures When to Enable It
SQLite General SQLite persistence activity. For internal database or persistence-related troubleshooting.
SQLite.Prepare SQL statement preparation activity. Only for deep persistence troubleshooting.
SQLite.Execute SQL execution activity. Only for deep persistence troubleshooting.
SQLite.Deallocate SQL statement cleanup activity. Only for deep persistence troubleshooting.
ARM Auditing and reporting manager activity. For ARM database, auditing, or reporting integration issues.
ARM.Queue ARM queue activity. For specialized ARM troubleshooting.
Reporting Reporting subsystem activity, including report generation and reporting-related processing. When troubleshooting reporting features, report output, or reporting-related failures.
Reports Report-specific processing and report execution activity. When troubleshooting the creation, execution, or delivery of individual reports.
StatusViewer Status Viewer processing and related status data activity. When troubleshooting Status Viewer data, status display issues, or failures related to status collection and retrieval.
CFG.Read Configuration file read activity. When EFT appears unable to read or validate configuration data.
CFG.Write Configuration file write activity. When troubleshooting configuration save or write issues.

Workspaces Loggers

Logger What It Captures When to Enable It
Workspaces General Workspaces activity, including workspace processing, access, and related operations. When troubleshooting workspace creation, access, permissions, or general Workspaces feature behavior.
Workspaces.Invite Workspace invitation activity and invitation-related processing. When troubleshooting workspace invitation delivery, acceptance, or other invite-related Workspaces issues.

Event Rule Loggers

Logger What It Captures When to Enable It
Events Base logger for general event rule activity. For broad event rule troubleshooting.
Events.Server Server-level event rules. For server start, stop, and related server event-rule activity.
Events.Site Site-level event rules. For site start, stop, or site-level event-rule troubleshooting.
Events.Conn Connection-level event rules. For connection, disconnect, or connection-failure event rules.
Events.Client Client and account event rules. For client login, lockout, disable, password-change, or related user event rules.
Events.FolderMonitor Folder monitor and folder sweep rule activity. For folder monitor, directory watch, or sweep issues.
Events.FS File-system event rules. For upload, download, rename, move, delete, or verified transfer event-rule issues.
Events.AS2 AS2-related event rules. For AS2 event-rule troubleshooting.
Events.Clustered Cluster-aware event-rule activity. When an event-rule issue only occurs in HA or clustered deployments.
Events.ContentIntegrityControl Content integrity control event-rule actions. For content integrity control troubleshooting.
Events.Workspaces Workspaces-related event rules. For workspace lifecycle event-rule issues.
Events.SecureMessage Secure Message event rules. For secure message rule processing.
Events.FolderActions Event-rule actions that manipulate folders. For folder action troubleshooting.
Events.FileActions Event-rule actions that manipulate files. For file action troubleshooting.
Events.CompressDecompressActions Compression and decompression event-rule actions. For zip or unzip action issues.
Events.WebServices Web service event-rule actions. For web service action troubleshooting.
Events.CompressDecompressServer Server-side compression and decompression support activity. For deeper compression-related troubleshooting.
Events.S3 Amazon S3 event-rule actions. For S3 event-rule troubleshooting.
Events.AzureStorage Azure Storage event-rule actions. For Azure storage event-rule troubleshooting.

Events.SharePoint

​(available as of 8.3.4)

 SharePoint event-rule actions. For SharePoint-related event-rule troubleshooting.
Events.S3Compatible S3-compatible storage event-rule actions. For S3-compatible storage troubleshooting.
Events.AzureDataLakeStorageGen2 Azure Data Lake Storage Gen2 event-rule actions. For ADLS Gen2 event-rule troubleshooting.
Events.GoogleDrive Google Drive event-rule actions. For Google Drive event-rule troubleshooting.
Events.GoogleCloud Google Cloud Storage event-rule actions. For Google Cloud Storage event-rule troubleshooting.
Events.CloudMonitor Cloud storage monitor event rules. For cloud-monitoring event-rule issues.
Events.PowerShell PowerShell script event-rule actions. For PowerShell action execution issues.
Events.Other Miscellaneous event-rule actions that do not fit a more specific category. For subroutine or miscellaneous event-rule troubleshooting.
Events.OpenSSLAction OpenSSL-based event-rule actions. For OpenSSL-related event-rule troubleshooting.
Timer Timer-based rule scheduling and timer event processing. When troubleshooting timer event rules, scheduled rule execution, or timer-driven automation behavior.

Loggers That May No Longer Be Used or May Have Limited Value

  • AUD.Read
  • AUD.Write
  • Backup

These logger names may still exist, but they appear to be legacy, rarely used, or less likely to produce meaningful output in current troubleshooting scenarios.

Very Specialized Loggers

These loggers are valid, but they are usually only helpful in advanced troubleshooting:

  • HTTP.Handler
  • HTTP.SessionManager
  • AuthManager.RADIUS.Packet
  • SQLite.Prepare
  • SQLite.Execute
  • SQLite.Deallocate
  • Cluster.LastActiveTimeQueue
  • User.API
Posted 3 hours ago, Updated 2 hours ago
https://kb.globalscape.com/Knowledgebase/11653/EFT-Loggers