Event rule sending duplicate emails in HA environment for User Account Created event

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT, v7.x and later

SYMPTOM

Event rule sending duplicate emails in HA environment.

CAUSE

Each running EFT HA cluster node fires the User Account Created event, and, therefore, runs all User Account Created rules.

RESOLUTION/WORKAROUND

Add an "If Node name" Condition to the Rule.

MORE INFORMATION

Refer to these topics in the online help for your version of EFT:

  • HA FAQ 
  • User Events 
  • Server Conditions 
Posted 5 Years Ago, Updated Last Year
https://kb.globalscape.com/Knowledgebase/11486/Event-rule-sending-duplicate-emails-in-HA-environment-for-User-Account-Created-event