IBM Sterling "SFTP Client Get Service" pulls incomplete files from EFT server.


THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT, all versions

EFT v8.0 and later store Advanced Properties in a JSON file. When you upgrade from EFT v7.4.x to EFT v8, the non-default settings that you have defined in the registry will be added to the Advanced Properties file during upgrade. (Default settings become part of the EFT configuration files.) For a more on how to use advanced properties, and a spreadsheet of the advanced properties, please refer to the "Advanced Properties" topic in the help for your version of EFT.

SYMPTOM

IBM Sterling "SFTP Client Get Service" pulls incomplete files from EFT server.

RESOLUTION

Create the following advanced property: SFTPOutQueueBytesLimit

In EFT v8 and later:

Add the name:value pair to the AdvancedProperties.JSON file in EFT's \ProgramData\ directory as described in the "Advanced Properties" topic in the online help for your version of EFT.

{
"SFTPOutQueueBytesLimit": Specify (in bytes) upper limit of SFTP out queue. 0 = no limit
}

In versions prior to v8.0:

32-bit:

HKEY_LOCAL_MACHINE\Software\Software\Globalscape Inc.\EFT Server 7.1\

64-bit:

HKEY_LOCAL_MACHINE\Software\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.1\

Type: DWORD

Default Value: 1048576

Minimum Value: 0

Maximum Value: 4294967295

Cached: yes

Backup/Restore: yes

Description: Specifies (in bytes) upper limit of SFTP out queue. 0 - no limit

MORE INFORMATION

Refer to the IBM Support article on this topic at http://www-01.ibm.com/support/docview.wss?uid=swg21986829.