This article applies to:
QUESTION: When installing a product I get error message"Error 2739: could not access javascript run time for custom action" and the installation aborts.
ANSWER: To solve this problem please open Windows Command Prompt:
- Windows XP/2003: Start - Run - 'cmd'
- Windows 7/Vista: Start - All Programs - Accessories - Command Prompt - right click "Run as Administrator")
Then for Windows 32-bit run in Command prompt:
regsvr32 jscript.dll
For Windows 64-bit first go to %systemroot\syswow64% folder (it usually is "C:\Windows\syswow64"):
cd syswow64
regsvr32 jscript.dll