Overriding the default time to execute an ARM report


THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server Enterprise version 6.2.22 and 6.3, and version 7.0 and later
  • EFT v4.x to v7.4.x stores advanced properties in the registry.
  • EFT v8.0 and later store Advanced Properties in a JSON file. When you upgrade from EFT v7.4.x to EFT v8, the non-default settings that you have defined in the registry will be added to the Advanced Properties file during upgrade. (Default settings become part of the EFT configuration files.) For a more on how to use advanced properties, and a spreadsheet of the advanced properties, please refer to the "Advanced Properties" topic in the help for your version of EFT.
    Please refer to the EFT help for a spreadsheet of advanced properties for your version of EFT.

DISCUSSION

The number of seconds that are allowed for an ARM report to execute can be changed from the 60-second default. This value is only read from the registry once, so a restart is required to change the value.

  • If the ARM report is being run from within the Reports tab, then the EFT Server administration interface is running the report and only the interface needs to be restarted.
  • If the ARM report is being run from an Event Rule Action, then the EFT Server service must be restarted to change this value.

In v8 and later: 

Add the name:value pair to the AdvancedProperties.JSON file as described in the "Advanced Properties" topic in the online help for your version of EFT.

{
"GSFTPS_DB_Timeout": "90"
}

In versions prior to v8.0: 

32-bit:

[HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0\

64-bit:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GlobalSCAPE Inc.\EFT Server 4.0\

Create a DWORD and specify the number of seconds for the ARM report to complete:

In v6.2.22 and 6.3, create DWORD DBTimeout

In v7.0 and later, create DWORD GSFTPS_DB_Timeout