Can't initiate RAS connection


THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • CuteFTP┬« Home (All Versions)
  • CuteFTP Pro┬« (All Versions)

SYMPTOMS

When attempting a connection, the following error is encountered:

ERROR:> RAS:

ERROR:> Can't initiate RAS connection.

ERROR:> Control connection closed.

CAUSE

There is a configuration error in the CuteFTP DUN/LAN settings area.

RESOLUTION

Follow these steps to resolve this error:

  1. On the Tools menu, click Global Options.
  2. Expand Connection and then click DUN/LAN.
  3. Click Connect to the Internet using a LAN. (Yes, click on it even though it is the only option available and it is already selected.)
  4. Click OK and then connect to the site.