Unable to upload or download files to or from the home directory


THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT Server
  • Secure FTP Server

SYMPTOM

Unable to upload or download files to or from the home directory

RESOLUTION

  • Verify that the server's service has permissions to modify the network share directory.
  • Verify that the user or group has the appropriate permissions in the VFS for that directory.

For details of defining permissions, refer to the help documentation for your product version.