Menu

Search

GlobalSCAPE Knowledge Base


Managing Workspaces Licenses


kmarsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT v7.2.1 and later

DISCUSSION

In this article, we explain how Workspaces licensing works for internal, external, and guest users, and how invited guests use Workspaces licenses. This applies to all guest accounts, including those invited from EFT Outlook Add-in, Send Portal, and Drop-Off portal. 

Licensing Workspaces

Licenses are purchased per number of Workspaces owners, not the number of Workspaces created. For example, if you purchase a 25-seat license, 25 users can create Workspaces; there is no limit to the number of Workspaces each owner may possess. During the EFT 30-day trial, you can have up to 100 Workspaces owners. You can allow or deny Workspaces creation to specific users.

  • If you are using an EFT version prior to v7.4.7, you should disallow the creation of Workspaces on Guest accounts to ensure that Workspaces license are available for internal users. This applies all guest accounts, including those created when using the Drop-Off portal.
  • In v7.4.7 and later, the ability to create Workspaces is disabled by default on the Guest Users Settings Template. Disabling creation of Workspaces on Guest Users ensures that Workspaces licenses are available for internal users. On the Connections tab, you can disable or enable the creation of Workspaces on the Guest Users Settings Template for all Guest accounts or on each Guest account individually. This applies all guest accounts, including those created when using the Drop-Off portal.
  • After a guest has been invited to join a Workspace and has created an account and logged in, the guest account will appear (if so configured) in the Guest Users Settings Template. In EFT versions prior to 7.4.7, this account will consume a Workspaces license until you disallow the creation of Workspaces on that account or in the Settings Template. This applies all guest accounts, including those created when using the Drop-Off portal.

Workspaces are viewed and created in the Web Transfer Client (WTC); therefore, if a user does not have access to the Web Transfer Client, the user cannot create or access a shared Workspace. 

Transactional Workspaces (via EFT Outlook Add-In)

A Transactional Workspaces is a Workspace that results from sending a file for pick up from the EFT Outlook Add-In.

  • If you are using an EFT version prior to 7.4.7, you should disallow the creation of Workspaces on Guest accounts to ensure that Workspaces licenses are available for internal users. This applies all guest accounts, including those created when using the Drop-Off portal.

The recipient only has download permission on the file(s) received. Transactional Workspace participants cannot see each other and cannot subscribe to notifications.

A Transactional Workspace is different from normal Workspaces in that:

  • Accepts anonymous access, if the administrator allows it and the owner/sender chooses.

  • In the VFS, unregistered users will have an exclamation point on the anonymous-access folder. 

  • Grants permission to download only

  • Can't have participants added after creation

  • Owner will have little power over it once created (but EFT Admins can delete it)

  • Participants can't see each other and can't subscribe to notifications (although owner/sender can)

  • Is represented in the EFT administration interface VFS tab using the Subject line and the sender's username

  • Is represented differently in the WTC

  • Content gets deleted when it expires

  • Is more likely to have a shorter maximum expiration period than regular Workspaces

  • Supports self-expiring, single-use file links, which are not supported in regular Workspaces

 


Also In This Category


On a scale of 1-5, please rate the helpfulness of this article


Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!


Comments require login or registration.

Details
Last Modified: Last Month
Last Modified By: kmarsh
Type: INFO
Article not rated yet.
Article has been viewed 1.3K times.
Options
Find Similar