Search

GlobalSCAPE Knowledge Base

An attempt to send email with an attachment that is missing, moved, or renamed fails; the email and all subsequent emails are stuck in the Outbox

Karla Marsh
Mail Express - DEPRECATED

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • Mail Express, version 3.0.0

(fixed in v3.0.1)

SYMPTOM

An attempt to send email with an attachment that is missing, moved, or renamed fails. The email stays in the Outlook Outbox with no feedback to the user as to why it was not sent. ALL subsequent emails are also stuck in the Outbox, whether they have attachments or not and whether they are managed by Mail Express or not.

RESOLUTION

Delete the email with the bad attachment reference.

Details
Last Modified: Last Year
Last Modified By: kmarsh
Type: BUG
Rated 2 stars based on 2 votes.
Article has been viewed 12K times.
Options
Also In This Category
Tags