THE INFORMATION IN THIS ARTICLE APPLIES TO:

• Secure FTP Server (All Versions)

**Secure FTP Server is no longer a supported product, and is not compatible with Windows 2008. Instructions for moving Secure FTP Server v3.x configuration to another server running EFT Server v6.2.31 (which you can then upgrade to version 6.3.x or 6.4.x of EFT Server) are available in KB article #10667: https://kb.globalscape.com/KnowledgebaseArticle10667.aspx.

MOVING SECURE FTP SERVER FROM ONE SERVER COMPUTER TO ANOTHER SERVER COMPUTER

Follow the steps below to move an already setup Secure FTP Server configuration from one server computer to another server computer.

IMPORTANT PRE-INSTALLATION NOTES

1. Contact the GlobalSCAPE customer service team or your account manager so that an adjustment can be made to your account on our activation and registration server.  Activation of the new server computer will not be possible until an adjustment is made.
2. If you are trying to move or upgrade a server residing in a clustered environment, you may need to adjust these instructions to fit your particular situation.

I.  ON THE EXISTING OR OLD SERVER COMPUTER:

1. Document the Administrator user name and password for the existing FTP server.
2. Stop the Secure FTP Server service using the Server Administrator interface or using one of the following methods:
   • Click Start, click Run and then type Net Stop "GlobalSCAPE Secure FTP Server" and then click OK; or
   • In Control Panel, open Administrative Tools then double-click Services.  Select GlobalSCAPE Secure FTP Server and then click Stop Service.
3. Close the Secure FTP Server Administrator interface.
4. Back up or copy the existing Secure FTP Server installation folder to a convenient network location or to a temporary location on the new server computer. The default installation path is: C:\Program Files\GlobalSCAPE\Secure FTP Server\.
5. If the existing or old server computer is still in production, then at this time you can restart the GlobalSCAPE Secure FTP Server service using the Server Administrator or using one of the following methods:
   • Click Start, click Run and then type Net Start "GlobalSCAPE Secure FTP Server" and then click OK; or
   • In Control Panel, open Administrative Tools then double-click Services. Select GlobalSCAPE Secure FTP Server and then click Start Service.
6. Once the new server computer is configured and everything has been confirmed to work as expected you can then stop the Secure FTP Server service on the old server computer and then remove Secure FTP Server.

1. Download the most recent release of the Secure FTP Server program from the Secure FTP Server Support Center and save it to a convenient location on the new server computer.
2. Start the Setup file downloaded in Step 1 and follow the onscreen instructions to install Secure FTP Server.  It is recommended that you install Secure FTP Server to the same path as what was used on the old server computer.
3. When the installation is complete, the Secure FTP Server Administrator will start.  Close the nag screen and if necessary, close the Secure FTP Server Administrator before continuing.
4. Ensure the Secure FTP Server service is stopped using one of the following methods:
   • Click Start, click Run and then type Net Stop "GlobalSCAPE Secure FTP Server" and then click OK; or
   • In Control Panel, open Administrative Tools then double-click Services.  Select GlobalSCAPE Secure FTP Server and then click Stop Service.
5. Copy the following files from the backup created in Step I-4 above to the same folder on the new server computer.  The full path to these files must be exactly the same as what was used on the old server computer.
   • [sitename].aud file
   • [sitename].cfg file
   • All pgp key files (*.skr, *.pkr)
   • All ssl certificate files (*.cer, *.crt)
   • All ssh key files (*.pvk, *.pub)
   • All scripts or batch files that are started as part of a custom command.
6. Before proceeding further, create an account for the Secure FTP Server service and assign the appropriate permissions.  Complete instructions can be found in the Secure FTP Server help documentation.
7. Start the GlobalSCAPE Secure FTP Server service using using one of the following methods:
   • Click Start, click Run and then type Net Start "GlobalSCAPE Secure FTP Server" and then click OK; or
   • In Control Panel, open Administrative Tools then double-click Services. Select GlobalSCAPE Secure FTP Server and then click Start Service.
8. Start the Secure FTP Server Administrator interface on the server computer.
9. The first time you start the server, you will be prompted to enter a Registration Serial Number.  Click Enter Serial Number and follow the onscreen instructions.
   • Registration and activation must be performed through the Server Administrator interface on the server computer.  You cannot enter the serial number while remotely administering the server.
10. After a successful activation, you should now be connected to the server engine and should see your sites and users just as they were shown on the old server computer.  If not, then contact the Technical Support team for troubleshooting assistance.
11. After verifying your configuration and confirming everything works as expected, you can move the new server computer into production and remove Secure FTP Server from the old computer.