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SAT Error - Failed to validate certificate

Karla Marsh
EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT v6 and later

DISCUSSION

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT, v7.0 and later

SYMPTOM

A Java exception occurs when a client attempts to access the Secure Ad Hoc Transfer (SAT) module. A "SAT Error - Failed to validate certificate" error appears.

RESOLUTION

As of 12/12/2016, Java JARs require a signed certificate for Java to recognize them as valid. 

You can download updated JARs with our newly signed certificate from the following link:

Signed WTC and SAT Jars.zipSigned WTC and SAT Jars.zip (1.4 MB)

For SAT:

  1. Copy the JARs from the /SAT/lib folder of the archive/zip file.
  2. Copy the JARs to default path (C:\InetPub\wwwroot\EFTAdhoc\lib), replacing the existing JARs.
  3. Restart IIS.
  4. Clear the client’s Java cache. (For instructions for clearing your Java cache, refer to https://wiki.umbc.edu/pages/viewpage.action?pageId=5244802.)
  5. Clear the client’s browser cache (if necessary).

If you still use the unsupported Java WTC:

  1. Copy the JARs from the /WTC/lib folder of the archive/zip file.
  2. Copy the JARs to default path, C:\Program Files (x86)\Globalscape\EFT Server Enterprise\web\public\EFTClient\wtc\libreplacing the existing JARs.
  3. Clear the client’s Java cache. (For instructions for clearing your Java cache, refer to https://wiki.umbc.edu/pages/viewpage.action?pageId=5244802.)
  4. Clear the client’s browser cache (if necessary).
Details
Last Modified: 3 Years Ago
Last Modified By: kmarsh
Type: HOWTO
Rated 5 stars based on 1 vote
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