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Browser not allowing connection to Mail Express®

Karla Marsh
Mail Express

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • Mail Express, v4.x and later

SYMPTOM

The browser is preventing you from connecting to the Mail Express portals and present a warning message.

RESOLUTION

Enable FIPS-compliant protocols on Mail Express.

To enable FIPS-compliant protocols

  1. Log in to the Mail Express Server Administration Interface.

  2. In the navigation pane, under Configuration, click General. The General Settings page appears.

  3. Under Enhanced Communication Security, select the Use only protocols and algorithms approved for use by FIPS 140-2 check box.

  4. Click Save. A message appears at the top of the page.

  5. Click Restart server now.

MORE INFORMATION

The Federal Information Processing Standard (FIPS) Publication 140-2 specifies the security requirements of cryptographic modules used to protect sensitive information. Mail Express v4.0 and later allows you the option of using only protocols and algorithms for use by FIPS 140-2, which uses a higher level of ciphers and will rule out the weak ones, like Diffie-Hellman.

FIPS is not supported for the Outlook Add-In via the DMZ Gateway when the Outlook Add-In is installed on Windows XP.
Details
Last Modified: 4 Years Ago
Last Modified By: kmarsh
Type: FIX
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