GlobalSCAPE Knowledge Base

Installing the Outlook Add-In on Terminal Server

Karla Marsh
Mail Express

Terminal Server is a Windows environment in which users can make a connection to a central server and access Outlook on that server instead of their desktops.

  • Before installing the Add-In on a Terminal Server, ensure that no one logged into the server is currently using Outlook. Outlook cannot be open during the Add-in installation.
  • Users must install the Add-In under their own profiles.

Users who are not administrators on the Terminal Server may see an error when installing the Add-In that says policies are set to prevent this installation. To work around this error, you can add a registry entry under HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\.

To add the registry key

  1. Locate or create the registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer.
  2. Right-click Installer, then click New > DWORD Value.
  3. Name the value DisableMSI.
  4. Right-click DisableMSI, then click Modify and ensure the Value data is 0. (For more information about this registry value, refer to the MSDN article DisableMSI.)
Last Modified: 9 Years Ago
Last Modified By: GlobalSCAPE 5
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