THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT Server, version 6 - 6.3
(This issue was fixed in v6.4)
SYMPTOM
No emails are sent from AWE actions.
RESOLUTION
Add the following entries to the Windows Registry, depending on your EFT Server version and operating system. Edit the entries to correspond with your domain and user information. (If you use the attached .txt file, be sure to edit the file with your values, then change the file extension .reg before executing it. Don't double-click the link; right-click it, then save the file on your desktop.)
Registry Location:
For EFT Server v6.3 on a 32-bit OS:
[HKEY_LOCAL_MACHINE\SOFTWARE\Network Automation\Automate 8\TaskService]
For EFT Server 6.3 on a 64-bit OS:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Network Automation\Automate 8\TaskService]
For EFT Server v6.2 on a 32-bit OS:
[HKEY_LOCAL_MACHINE\SOFTWARE\Network Automation\Automate 7\TaskService]
For EFT Server 6.2 on a 64-bit OS:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Network Automation\Automate 7\TaskService]
For EFT Server 6.0.x and 6.1.x on a 32-bit OS:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Automation\BPA Agent\TaskService]
For EFT Server 6.0.x and 6.1.x on a 64-bit OS:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Network Automation\BPA Agent\TaskService]
Values:
Name |
Type |
Data |
SMTPServer |
REG_SZ |
email server name |
SMTPPort |
REG_DWORD |
port number (e.g., 0X00000019 (25); 25 is the port number) |
SMTPUser |
REG_SZ |
username |
SMTPPassword |
REG_SZ |
password |
MORE INFORMATION
The SMTP configuration within EFT Server is not visible from the AWE module; therefore, you must add the registry values as described above to tell the AWE module which SMTP server and port to use.