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Can't initiate RAS connection

CuteFTP

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • CuteFTP® Home (All Versions)
  • CuteFTP Pro® (All Versions)

SYMPTOMS

When attempting a connection, the following error is encountered:

ERROR:> RAS:

ERROR:> Can't initiate RAS connection.

ERROR:> Control connection closed.

CAUSE

There is a configuration error in the CuteFTP DUN/LAN settings area.

RESOLUTION

Follow these steps to resolve this error:

  1. On the Tools menu, click Global Options.
  2. Expand Connection and then click DUN/LAN.
  3. Click Connect to the Internet using a LAN. (Yes, click on it even though it is the only option available and it is already selected.)
  4. Click OK and then connect to the site.
Details
Last Modified: 7 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
Rated 2 stars based on 12 votes.
Article has been viewed 11K times.
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