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Cannot connect to Secure FTP Server using SSL

EFT Express (SMB) & Enterprise

THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • Secure FTP Server

SYMPTOM

Cannot connect to Secure FTP Server using SSL

RESOLUTION

The most common cause for this is that the server is behind a firewall and the firewall is unable to decrypt the information being transferred between the client and server. To correct this problem you need to specify a range of ports for the server to use and open the same range of ports on your firewall.

Details
Last Modified: 8 Years Ago
Last Modified By: GlobalSCAPE 5
Type: HOWTO
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