The ARMImporter Tool

GlobalSCAPE 5 — Fri, 13 Nov 2009 09:16:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:

EFT Server, version 4 and 5 (does NOT apply to versions 6 or later!)
Secure FTP Server, version 3

DISCUSSION

The ARMImporter tool is a command-line utility that groups a batch of SQL files, parses the grouped files, and imports these files into a SQL or Oracle server. Download the ARMImporter Tool here (right-click, then click Save As).

While the ARMImporter parses the SQL files, it generates .arm files. These .arm files are saved in a location (drive) specified when you run the ARMImporter. The .arm files can then be imported to the SQL server or Oracle server. Files are grouped in an ascending order based on the timestamp.

Grouping the Files

The user selects the .sql files in the ascending order of their time stamp. For example, if there are files with time stamps of 2007 and 2008, then files with 2007 are grouped first, and then 2008.

Files are grouped as Group1, Group2, and so on. The ARMImporter creates the groups based on the presence of @Identity_1 (temporary Id), which is the key to grouping the .sql files. If two files have the same ID, they are not placed in the same group. This temporary ID is replaced with a specific number at runtime.

Parsing the Grouped Files

All events that occur

Can the AWE tasks upload a file using SSL over FTP?

GlobalSCAPE 5 — Fri, 13 Nov 2009 05:15:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:

EFT Server version 6.1

QUESTION

Can the AWE tasks upload a file using SSL over FTP?

ANSWER

To use SSL over FTP with AWE tasks, you must first turn on PROT C on the Server, create an SSL certificate, install the .crt file in Windows storage, and create a user account to use the certificate. When you create the AWE task, you will specify that user account's username and password to run the task. We tested the process on a VMWare image with Windows 2003 SP2 and ASP.NET 2.1.21022. (Note, turning on PROT C is a violation of the PCI DSS.)

To create an AWE task to upload a file using SSL over FTP

On the Server's Security tab, select the Allow unprotected data channel (PROT C) for FTPS connections check box. (Refer to Enabling SSL on EFT Server for details, if necessary.)
Create a Site via the Site wizard with default settings and with the FTP, FTPS (implicit, explicit) protocols allowed.

Create an SSL certificate (Important: The name of the certificate ("Common Name" field) should be the same as what you type for Host in the AWE task's FTP Logon Host box. That is, if you type "server.

Cannot find report definition file. File Missing

GlobalSCAPE 5 — Fri, 13 Nov 2009 05:11:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:
	EFT Server version 6.1
DISCUSSION
	When upgrading from EFT Server basic edition to EFT Server Enterprise, you will receive the following error message: Cannot find report definition file. File Missing.... followed by a list of filenames. To resolve this issue Install EFT 6.1 Base Edition Upgrade to EFT 6.1 Enterprise Edition Remove EFT 6.1 Base Edition Close the interface, then execute the following commands in the C:\Program Files\Globalscape\EFT Enterprise directory: Regsvr32.exe vsflex8l.ocx Regsvr32.exe vsprint8.ocx Regsvr32.exe vsrpt8.ocx Reopen the interface and the message should no longer appear.

We have a few child domains in our AD forest and our EFT Servers are in one of these child domains. Can EFT Server pull user accounts from multiple child domains?

GlobalSCAPE 5 — Fri, 13 Nov 2009 05:09:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:
	EFT Server version 6.1
QUESTION
	We have a few child domains in our AD forest and our EFT Servers are in one of these child domains. Can EFT Server pull user accounts from multiple child domains?

ANSWER
	EFT Server allows you to specify only one domain and one group. However, that group can contain groups and users from foreign domains, as long as a trust relationship exists between the domains. This allows users from remote domains to authenticate to EFT Server. So, as long as a trust relationship exists between the domains, EFT Server can authenticate users from remote domains. The domain in which EFT Server resides will simply need to have a group that contains the foreign domain users. NOTE: When your forest contains domain trees with many child domains and you observe noticeable user authentication delays between the child domains, you can optimize the user authentication process between the child domains by creating shortcut trusts to mid-level domains in the domain tree hierarchy. For more information, refer to When to create a shortcut trust on Microsoft's Web site. For details of controlling access to shared resources across domains, refer to the Microsoft TechNet article, Accessing resources across domains.

Can I customize the Web Transfer Client Web page?

GlobalSCAPE 5 — Fri, 13 Nov 2009 05:07:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:

EFT Server 6.x
EFT Server Enterprise 6.x
EFT Server 5.x
Secure FTP Server 3.x
For informationg about customizing the WTC in version 6.1, refer to Rebranding the Web Transfer Client in the EFT Server version 6.1 online help.

SYMPTOM

Can I customize the Web Transfer Client Web page?

RESOLUTION

If you are comfortable editing CSS and HTML pages, the Web Transfer Client (WTC) can be easily customized to suit your needs. For example, you can edit the colors and fonts in the style sheet, and you can replace the EFT Server logo (header.gif) with your own company's logo of the same size. The appearance of the Web Transfer Client is controlled by the style sheet, EFTStyles.css. The image files can be substituted with your custom images. Before you make any changes, make a backup copy of the style sheet. (For detailed instructions for editing CSS files, refer to http://www.w3.org/MarkUp/Guide/Style.) The Web Transfer Client Web page is hard coded in the EFT Server code; however, you can add a registry key that will use an edited version of the Web Transfer Client Web page called EFTWebClient.htm.

If yo

Officially Supported Products and EOL Dates

GlobalSCAPE Support 1 — Thu, 12 Nov 2009 06:13:00 GMT

Abstract:

THE INFORMATION IN THIS ARTICLE APPLIES TO:

All Products

SUPPORTED PRODUCTS

Technical support is provided in accordance with the GlobalSCAPE End of Life (EOL) and Support Life Policy. The following products are supported to the extent specified. Products not listed are no longer supported.

FULL SUPPORT (Provided from the time of release until the End of Life or EOL² date.)

EFT Server 6.1.0.48
EFT Server Enterprise 6.1.0.48
WAFS 3.6.2
Mail Express 2.2
CuteFTP Professional 8.3.3
CuteFTP Home 8.3.3
CuteFTP Lite 8.3.3

FULL SUPPORT (Wind-down Period¹) (During the Wind-down Period, for Cases that are not Severity One Issues, GlobalSCAPE will typically either (i) provide an existing Bug Fix, (ii) address the issue through a regularly scheduled Maintenance Release to the current Major Release of the Licensed Software product for which EOL has not occurred, or (iii) delay resolution and determine whether it will address the issue in its normal development of future Releases. The Wind-down Period extends 12 months maximum after EOL². )

EFT Server 6.0.17 (EOL was Nov. 9, 2009, Full Support provided until Nov. 8, 2010³.)
EFT Server Enterprise 6.0.17 (EOL was Nov. 9, 2009, Full Support provided until Nov. 8, 2010³.)
Mail Express 2.1.1 (EOL was May 20, 2009, Full Support provided until May 19, 2010³.)

WAFS 3.5.2 (EOL was May 3, 2009, Full Support provided until May 2, 2010^{3<

Available Tags/Context Variables
GlobalSCAPE 5 — Tue, 10 Nov 2009 08:19:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server (All Versions)
DISCUSSION
EFT Server uses context variables to pull data from the database. The variable contains specific information about an event. You can use the variables below in Event Rules, e-mail notifications, Commands, and Advanced Workflow tasks.
Connection Variables - IP address, port, etc. for connecting to EFT Server
Event Variables - Name, date, time, reason, etc. for Event trigger
File System Variables - File name, date, size, path, etc. that was transferred; also report name and content
THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server's Secure Ad Hoc Transfer module, v1.7 and later

DISCUSSION
The Secure Ad Hoc Transfer (SAT) module can be configured to allow access by Active Directory (AD) group membership or to populate the From address with the current user’s e-mail address from Active Directory. In order for these settings to function, in IIS, an alternate form of authentication such as Basic authentication or Integrated Windows authentication must be enabled in the Authentication Methods dialog box. Also, ensure that the Enable anonymous access check box is not selected. Refer to IIS Authentication for more information about IIS authentication settings.)
You must make changes in the SAT configuration file, web.config, for AD-specific settings. Refer to KB article Q10483 - HOWTO: Making SAT work with Active Directory for an example.
The table below describes the Active Directory-related variables that can be edited in the web.config file.
Variable Descri

Automating file transfers using CuteFTP Pro
GlobalSCAPE 5 — Tue, 10 Nov 2009 08:05:00 GMT
Abstract: The information in this article applies to:
CuteFTP Professional (All versions)
Automating File Transfers Using CuteFTP Pro
There are a number of ways to automate file transfers using CuteFTP Pro. Here are some options to consider:
1. You can interact with the Transfer Engine directly using common programming languages such as Visual Basic or in another scripting language supported by the Windows Scripting Host. Or you can create a script using CuteFTP Pro itself. To create a new script file, you need to have some familiarity with programming concepts and ideally, some experience with Visual Basic or Java. For additional information on using scripts see the help file topic titled Using Scripts to Transfer Files.
2. You can use the Folder Monitor feature, which will automatically upload any new or modified files or folders added to a specific local folder. The upload will occur automatically or you can choose to have the folder checked every n seconds. For additional information see the help file topic titled Monitoring a Local Folder for Changes Using the Folder Monitor Wizard.
3. You can also use the Synchronize Folders tool to automatically make the contents of a remote and local folder exactly the same on a scheduled basis. For example, to upload all new or changed files in a particular folder on the local system from the local system to a remote system set this to Mirror Local which keeps the local folder the same and changes the remot

Script to create a user causes the following error: MX Error: 27 (0000001B)
GlobalSCAPE 5 — Fri, 30 Oct 2009 08:12:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server version 6.x
SYMPTOM
When running scripts to create a user, I get the following error:
MX Error: 27 (0000001B)
RESOLUTION
“MX Error: 27 (0000001B)” means “Already exists.” This error occurs when using a Create method (e.g., CreateUser) when the COM API tries to create an entity whose name duplicates the name of an existing entity.
To avoid this error, design the script to check the presence of the named entity before attempting to create a new one (e.g., GetUsers).
The CreateUser[Ex] method will fail if a simple password is provided and enforce complex passwords is enabled in EFT Server. For example, the following will fail if "enforce complex passwords" is enabled in EFT Server:
oSite.CreateUser "tuser1", "testp

Scripts fail on EFT Server when installed on the 64-bit Windows 2008 operating system.
GlobalSCAPE 5 — Fri, 30 Oct 2009 08:08:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server version 6.x
QUESTION
Scripts fail on EFT Server when installed on the 64-bit Windows 2008 operating system.

ANSWER
When you run a script for EFT Server on the Windows 2008 R2 64-bit operating system, you cannot call cscript.exe. Instead you must use C:\Windows\SysWOW64\cscript script.vbs.

How much storage space does the ARM database require?
GlobalSCAPE 5 — Thu, 29 Oct 2009 05:00:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server (All Versions)
QUESTION
How much storage space does the ARM database require?

ANSWER
Database capacity planning can be very simple or very complex depending on the needs and size of the organization. Space requirements for transactions depend on estimated EFT Server activity, number of users, installed modules, number of Event Rules defined/enabled, and many other factors.
3GB minimum hard drive space is recommended for the initial database size.
Space requirements for transactions depend on estimated EFT Server activity, number of users, installed modules, Event Rules, and so on. A general estimate is 3MB to 5 MB per 1000 files uploaded.
A good database maintenance plan is important to keeping space requirements to a minimum (aging/archiving/warehousing/truncating old data).
For better database performance, follow the standard SQL/Oracle tuning guidelines in their user documentation.
If you are using SQL Server 2008 Developer and Enterprise editions for your EFT Server database, refer to the MSDN article Creating Compressed Tables and Indexes.
Also refer to the following GlobalSCAPE Knowledge Base articles:

Error 12002. The operation timed out
GlobalSCAPE 5 — Mon, 26 Oct 2009 11:16:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
GlobalSCAPE product activation
SYMPTOM
Received Error #12002. The operation timed out
EXPLANATION/RESOLUTION
"Error 12002" is a Microsoft Win32 Internet (WinInet) API error code. WinInet provides stand-alone applications with easy access to standard Internet protocols such as Gopher, FTP, and HTTP. The error indicates that the request timed out. For example, if you receive this error when attempting to activate a GlobalSCAPE product, the error can indicate that communication with the activation server has not been established. This can be caused by a firewall or proxy configuration problem, or a temporary network failure.
If you receive this error, try the following:
Attempt your connection again.
Refer to the CuteFTP documentation for the procedure to adjust your connection configuration, if necessary.
Follow the onscreen instructions to perform a manual registration. For fastest resolution, submit the necessary information online at http://www.globalscape.com/register/. If online activation is unsuccessful, submit your activation request directly to our customer service team using the online submission form.

Cannot delete roaming profile
GlobalSCAPE 5 — Mon, 26 Oct 2009 11:14:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
WAFS (All versions)
This is issue is resolved in version 3.6.2
SYMPTOM
When WAFS replicates a roaming profile, a user or administrator might not be able to delete the user's roaming profile directory and/or subdirectories.
Depending on the level of the directory selected for deletion, the user or administrator might receive the message "Error Deleting File or Folder - Cannot remove folder <Folder>: The directory is not empty" or the folder will appear to delete, but then be replicated again from the WAFS Server.
RESOLUTION
Before you can delete a roaming profile directory and/or subdirectories, you need to remove the "Read-only" attribute on the applicable roaming profile subdirectories under the WAFS Job's ("RoamingProfiles") P directory in the WAFS Server vault ("AD").
To remove the read-only attribute from multiple subdirectories
Open a Windows Command Prompt on the WAFS Server computer.
Click Start, then click Run. The Run dialog box appears.
In the Open box, type cmd, then click OK (or press ENTER).
Change directories to the top level directory of the profile you want to delete. For example, type:
cd c:cd AD\RoamingProfiles\P\jsmith
Using the attrib comm

I unlinked all of my Jobs without setting the Agent to mirror continuously, causing the Agent to go offline. How can I put the Agent back online?
GlobalSCAPE 5 — Mon, 26 Oct 2009 11:07:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
WAFS
QUESTION
I unlinked all of my Jobs without setting the Agent to mirror continuously, causing the Agent to go offline. How can I put the Agent back online?

ANSWER
Stop the Agent (if not stopped already).
Download one of the followng zip files, depending on whether WAFS is installed on a 32-bit or a 64-bit operating system. (Right-click the link, then save the file on your hard drive.)
24x7Repl-32.txt
24x7Repl-64.txt
Change the file extension to .reg, then double-click the .reg file to write the information to the registry.
Click YES, then OK. A registry key is created.
Start the Agent.

WAFS Vault is filling up with large numbers of previous versions of files
GlobalSCAPE 5 — Thu, 22 Oct 2009 07:38:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
WAFS version 3.6.2
SYMPTOM
Some applications save numerous versions (i.e., more than 32) of previous versions of files (e.g., Microsoft Outlook .pst files, AutoDesk Revit Files, Automatic ACL Replication files), causing the Vault to fill up very quickly.
RESOLUTION
In WAFS version 3.6.2, you can enable a cleanup algorithm to automatically remove the previous versions using the "enbSpecialPass" Windows Registry key. Set the key to 1 to enable the cleanup algorithm or 0 to disable it. To add the key and enable the cleanup algorithm
Copy the text below for your operating system into a text file, then save it with a .reg extension:
On 32-bit systems:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Availl\Availl Server\Settings]
"enbSpecialPass"=dword:00000001
On 64-bit systems:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Availl\Availl Server\Settings]
"enbSpecialPass"=dword:00000001
Double-click the .reg file to write the key to the Windows Registry and follow the prompts.

Configuring the CuteFTP Pro Transfer Engine to run without having a user present.
GlobalSCAPE 5 — Wed, 21 Oct 2009 06:28:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
CuteFTP 8 Professional
QUESTION
How can I configure the CuteFTP Professional Transfer Engine so that it will run my scripts or scheduled jobs at night when nobody is logged on to the computer?

ANSWER
There are two options available to you for running the CuteFTP Professional Transfer Engine (TE) without having a user present. The first option runs as a process and the second unsupported option will run as a service. Configuration for either one requires advanced understanding of Windows, the registry and DCOM configuration so is not recommended for most users.
You can execute scripts while the system is not logged in if you properly configure Windows DCOM configuration for the TE. For instructions, please see the Transfer Engine (SDK) section of the CuteFTP Pro Help file or browse directly to the relevant topic in the Online Help File.

If CuteFTP Pro is running on Windows 2003 Server, you may be able to configure it such that CuteFTP Pro runs as a service. Doing so will enable scheduled jobs (such as folder synchronization) to be completed even without a user logging into that computer. For instructions, browse to GlobalSCAPE Knowledge Base Article 10264.

HTTP Status and Error Codes
GlobalSCAPE 5 — Fri, 16 Oct 2009 12:47:00 GMT
Abstract: Comprehensive List of HTTP Status and Error Codes
During your HTTP sessions, you'll receive various numbered codes from Web servers. When connected via HTTP, CuteFTP displays these codes in the log window. Some codes represent errors. Most others simply communicate the status of the connection. Here are brief explanations for the most common status and error codes.
The list below are standard HTTP codes. Numbers outside this list are proprietary to the Server or Client that you are using.
Error or Status Code Description
100 Series Informational - These status codes indicate a provisional response. The client should be prepared to receive one or more 1xx responses before receiving a regular response.
100 Continue.
101 Switching protocols.
Description
200 Series <

Turning On/Off Encryption/Compression
GlobalSCAPE 5 — Fri, 16 Oct 2009 11:36:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
WAFS/CDP
DISCUSSION
This article describes how to turn off compression and/or encryption in WAFS/CDP.
This is an advanced topic. If you are not comfortable with making these settings, do not attempt this. Contact GlobalSCAPE Support for assistance. You should always back up (export a copy of) the Registry before making changes to it.
Manually Adding the Keys
To disable or enable compression and/or encryption on an Agent computer
Stop the Agent service.
Open the Registry Editor (Start > Run > regedit)
Expand the applicable node:
32-bit: HKEY_LOCAL_MACHINE\Software\Availl\AvaillClient\Settings
64-bit: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Availl\AvaillClient\Settings
Right-click the Settings node, then click New > DWORD value.
To turn compression on or off:
Name the DWORD

CuteFTP will not launch or will hang at the startup splash screen.
GlobalSCAPE 5 — Fri, 16 Oct 2009 08:23:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
CuteFTP Home, version 8.x
CuteFTP Professional, version 8.x
SYMPTOM
CuteFTP will not launch or will hang at the startup splash screen.
RESOLUTION
You must configure your anti-virus/firewall software to allow full access for the processes used by CuteFTP:
For CuteFTP Home: cuteftp.exe and ftpte.exe, which are found in C:\Program Files\GlobalSCAPE\CuteFTP 8 Home
For CuteFTP Professional: cuteftppro.exe and ftpte.exe, which are found in C:\Program Files\GlobalSCAPE\CuteFTP 8 Professional
If you are running BitDefender, follow these steps to configure it to allow full access to CuteFTP:
In BitDefender, click Advanced View -> Firewall.
In the upper menu, click the Network tab.
Click the current Network Type, on the drop-down menu and select Trusted Local, then set Generic to Yes.
Click the Rules tab, then click Advanced on the lower left side of the BitDefender window, and look for the entry for CuteFTP.
Double click the CutFTP entry to determine whether it is set to Deny. If BitDefender is set to deny CuteFTP, double click the entry and set it to Allow.
Attempt to launch CuteFTP again to see if the issue is corrected.

Is it possible to remove a user, their home directory and all its contents using the COM interface?
GlobalSCAPE 5 — Fri, 16 Oct 2009 08:19:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
Is it possible to remove a user, their home directory and all its contents using the COM interface?

ANSWER
You can use a combination of EFT Server's COM methods and built-in Windows objects, like FileSystemObject, to delete a user's home folder and all of its contents. EFT Server provides a RemoveFolder() method; however, this only works if the folder is empty. Perform the following steps to delete a folder that may be populated with content:
Get a reference to the user in question. (See http://help.globalscape.com/help/eft6/mergedProjects/gs_com_api/Retrieving_a_user_s_settings.htm.)
Obtain the user's home folder string. (See http://help.globalscape.com/help/eft6/mergedProjects/gs_com_api/Retrieving_Users__Home_Folders.htm.)
Use Scripting.FileSystemObject to delete the contents of the folder. (See http://msdn2.microsoft.com/en-us/library/6kxy1a51.aspx.)
Use RemoveFolder() to get rid of the folder from EFT VFS. This step is only required if the folder in question is VIRTUAL; if it is physical, then the step above can be extended to delete the folder and its contents, not just its contents. (See
THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Web Transfer Client (All Versions)
QUESTION
When importing shadow passwords from a *nix password file, is it possible to copy user passwords from an existing FTP server to GlobalScape EFT Server transparently to the users?

ANSWER
Yes, it is possible to do so through the COM interface. When programmatically creating a user, one thing you specify is the password type. One of the values you can specify is documented at http://help.globalscape.com/help/eft4_com/zSITMCreating_a_user.htm. For example, user: test, password: test is: site.ChangeUserPassword "test", "$1$Bn3YdWKv$.BS3Qb2UQTV4SmV1JNN.w/", 5

EFT Server in the Windows Event Viewer
GlobalSCAPE 5 — Fri, 16 Oct 2009 03:58:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server, all versions*
*Not all messages are available in every version; this document is provided simply to explain that if you get this message, this is what it might mean.
DISCUSSION
Certain EFT Server events, such as service startup and failure, appear in the Windows Event Viewer Application Log.
Click the Source column header to group the GlobalSCAPE logs together.
The Category column displays the component, if applicable, that caused the log to be written. In the example above, ARM appears in the Category column. (ARM did not start because it was unable to connect to the database.)
THE INFORMATION IN THIS ARTICLE APPLIES TO:
WAFS (All versions)
CDP (All versions)
DISCUSSION
This is an advanced topic. If you are not comfortable with making these settings, do not attempt this. Contact GlobalSCAPE Support for assistance.
What is the system timeout setting?
On-going communication occurs between each of the Agents and the Server. This communication involves sending a packet from the Agent to the Server, and receiving a reply packet that travels from the Server back to the Agent. The Agents and Server have timeouts built into them.
An Agent uses a timeout when waiting for a reply from the Server. If a reply does not arrive within the timeout window, the Agent assumes that

Is there a limit to the number of files that can be transferred using the Web client?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:25:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Web Client
QUESTION
Is there a limit to the number of files that can be transferred using the Web client?

ANSWER
Refer to the online help topic http://help.globalscape.com/help/eft6/mergedProjects/WTC/Transferring_Files_with_the_Web_Transfer_Client.htm for details.

How do I set up a home folder for AD authenticated users using something other than the default option?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:20:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
How do I set a home folder for AD authenticated users that is something other than the default
/user/%username% option that EFT Server provides?

ANSWER

Refer to the online help topic http://help.globalscape.com/help/eft6/Setting_a_Home_Folder_for_AD-Authenticated_Users_to_a_Folder_Other_than_the_Default.htm for details.

How can I configure EFT Server’s outbound copy/move Event Rule action to route traffic through DMZ Gateway Server?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:17:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
How can I configure EFT Server’s outbound copy/move Event Rule action to route traffic through DMZ Gateway server?

ANSWER
EFT Server’s DMZ Gateway server is designed to handle inbound traffic only. Outbound connections that originate from EFT Server route through normal network mechanisms to reach the destination; however, it is possible to set up EFT Server’s outbound copy/move action set using a proxy server residing in the DMZ for outbound connections.
For details, refer to the online help topic http://help.globalscape.com/help/eft6/mergedProjects/DMZ_Gateway/Using_DMZ_Gateway_as_an_Outbound_Proxy.htm.

How do I monitor the performance of EFT Server or Secure FTP Server?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:15:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
What performance counters does GlobalSCAPE recommend to monitor to track the performance of Secure FTP or EFT Server?

ANSWER
GlobalSCAPE uses monitors that are built into Windows to track performance, including CPU Utilization in the "Processor" performance object ("% Processor Time" and "% Privileged Time"), and "Bytes Sent/sec" and "Bytes Received/sec" in the "Network Interface" performance object. If Hard Disk IO is in question, which is typical only when transferring a lot of very small files, the "Logical Disk" performance object for the "Disk Read Bytes/sec" and "Disk Write Bytes/sec" is also useful.

Under AD authentication, why does All Users list when creating a conditional event rule to limit groups or users?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:14:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
Under AD authentication, why does All Users appear when creating a conditional Event Rule to limit groups or users? Shouldn't only the list of AD users be displayed?

ANSWER
When using AD, EFT Server does not expose groups to EFT Administrator; however, a design choice was made to ensure that there is at least one condition that you can define to ALWAYS execute the rule. Therefore it is by design, and poses no harm to the system. You can select to NOT include ALL Users and specify individual users by deselecting All Users and selecting the individual user accounts that you want to conditionally trigger the rule.

Is it possible to import user passwords from Solaris to EFT server?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:09:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Web Transfer Client (All Versions)
QUESTION
Is it possible to import user passwords from Solaris to EFT server?

ANSWER
You can create a script that reads lines from the (SHADOW) password file and then calls CreateUserEx() against EFT Server where the password parameter is the exact DES-encrypted password string from the password file and PasswordType is set to 5 (literal). EFT Server will properly authenticate at first login, then convert the password to MD5 one-way hash on disk.
Refer to the online help topic http://help.globalscape.com/help/eft6/mergedProjects/gs_com_api/Creating_a_user.htm for more information regarding creating users with the EFT Server COM API.
For an example script and CSV file, download EFTMigrate-ShadowPasswords.zip.

If DMZ Gateway Server hands all traffic to EFT Server on the inside network, wouldn’t this be seen as a risk and defeat the objective of having the DMZ Gateway broker connections?
GlobalSCAPE 5 — Thu, 15 Oct 2009 11:07:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server (All Versions)
DMZ Gateway
QUESTION
If DMZ Gateway Server hands all traffic to EFT Server on the inside network, wouldn’t this be seen as a risk and defeat the objective of having the DMZ Gateway broker connections?

ANSWER
If you configure the IP Access Restriction list on EFT Server, DMZ Gateway blocks the traffic on those IP addresses, including IP addresses added to the "Auto-Ban" list for traffic sensitivity. In other words, on EFT Server, if you block IP addresses (or if they automatically get added to the blocked list for banned IPs), DMZ Gateway blocks the traffic at the gateway and does NOT forward the "garbage" traffic on to EFT Server. In this way, DMZ Gateway supports the "Anti-DOS/Flooding" capability of EFT Server.
DMZ Gateway only restricts connections based on IP address. Any other form of packet analysis requires decrypting the traffic at the DMZ Gateway, thereby negating the advantage of End-to-End security between client and server. DMZ Gateway is a connection broker, not a firewall, packet inspector, IPS (Intrusion Prevention System), or anything like that.

What happens if a user of EFT Web Transfer Client needs to access EFT Server through a proxy, and the proxy is using Windows authentication?
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:59:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Web Transfer Client (All Versions)
QUESTION
What happens if a user of EFT Web Transfer Client needs to access EFT Server through a proxy, and the proxy is using Windows authentication?

ANSWER
The Java virtual machine *should* support NTLM authentication for the proxy; however, it is not done automatically. Instead, the user is prompted for authentication against the proxy server after first authenticating against EFT Server. That is, the browser itself should be able to connect to EFT Server and then accept a username and password; then, after EFT Web Transfer Client is loaded into the browser, the user is prompted to enter the proxy username and password (in this case, the Windows credentials) so that EFT Web Transfer Client can communicate across the Proxy Server.
Refer to the online help topic http://help.globalscape.com/help/eft6/mergedProjects/WTC/Using_a_proxy_server_to_access_Server.htm for more informaiton.

Does EFT Server/Secure Server support chained certificates?
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:58:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server
Secure Server
QUESTION
Does EFT Server/Secure Server support chained certificates?

ANSWER
EFT Server/Secure Server sends its certificate when a client connects to it. The certificate points to the VeriSign certificate that signed it. EFT Server/Secure Server does not include or chain the actual signing certificate, therefore when the client receives our certificate, it checks its local store, sees the intermediate signer VeriSign certificate pointed to by our certificate, which happens to be expired in their store, and throws an error. VeriSign does not sign with their root certificate, which, in most browsers, has not yet expired. Instead, they only sign with their intermediate certificate, which has expired. A way to get around this problem until EFT Server/Secure Server's functionality includes certificate chaining is trade-in your certificates to Geotrust, which signs with the root certificate. (GeoTrust's trade-in program allows you to retain the full value of existing certificates by adding the remaining validity period of any active vendor certificates to your new GeoTrust certificates.)
Refer to the EFT Server online help article http://help.globalscape.com/help/eft6/C

Automatically Home Folder
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:56:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server
QUESTION
If you have selected the Auto assign home folders to newly created users check box for an AD-authenticated Site, what happens to the account? Since the user has a home folder already defined in AD, why does it give you an option to create a home folder?

ANSWER
When the Auto assign home folders to newly created users check box is selected, each user account that is created will have a home folder added as a subfolder of the home folder for the User Setting Level to which the user is added. So, for example, if you add a user "jsmith" to the User Setting Level "Power Users," and that User Setting Level's home folder has a path of "/Usr/Power Users/" in the VFS, then this new "jsmith" account will be generated with a home folder in the EFT VFS of "/Usr/Power Users/jsmith". This is the default behavior when creating a user within EFT Administrator. You can override/change that behavior when the Site is created in EFT Administrator; however, if the user is created using the COM interface, or the user appears in the EFT Server list as a result of Active Directory, LDAP, or ODBC querying the user account list in real-time and finding out that it IS a valid user but not yet added to EFT Server, then a home folder is added as a subfolder of the home folder for the User Setting Level to which the user is added. For Sites that use NTLM/AD authen

Why does the Web Transfer Client (WTC) display my cached locations, instead of my defaults?
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:55:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server Web Transfer Client, all versions
QUESTION
Why does the Web Transfer Client (WTC) display my cached locations, instead of my defaults?

ANSWER
The WTC remembers the last remote and local paths that you had visited when you shut down the browser. The next time the WTC is launched on that computer by the same computer user (regardless of EFT Server account), the WTC will reload exactly where it was closed.
The only time this might be an issue is if you log in to the WTC with more one EFT Server user account and close the browser while in a folder that is not available to the second EFT Server account. When you log in with the second EFT Server account, you are presented with an empty folder. Simple click the Up icon to get out of the empty folder.

Can Secure FTP Server or EFT Server authenticate users local to my machine, if my machine isn’t connected to the domain controller?
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:51:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure FTP Server (All Versions)
EFT Server (All Versions)
QUESTION
Can Secure FTP Server or EFT Server authenticate users local to my machine, if my machine isn’t connected to the domain controller?

ANSWER
Yes; however, you must use NTLM, not AD authentication, otherwise the server will attempt, but fail, to connect to the AD controller.

Secure Ad Hoc Transfer Module Installer does not detect presence of .NET and will not complete installation
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:48:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
Secure Ad Hoc Transfer Module, version 1.5
SYMPTOM
Secure Ad Hoc Transfer module installer does not detect presense of .NET and will not complete installation.
RESOLUTION
Before installing the SAT module, ensure that IIS is set up with .NET.
The Secure Ad Hoc Transfer (SAT) module requires the use of .NET; during installation, the installer searches the computer to ensure that .NET is installed and to identify the location. If .NET is not installed or the installer cannot find it, the installation will fail.
If .NET is installed, but the installer does not detect it, it is not registered correctly on the computer. You will need to run the ASP.NET registration tool to register it on the computer.
If you do NOT have the .NET framework installed on your system, you can download and install it from the Microsoft Developer Network.
If you already have the framework installed, or if you download and install it, but IIS still does not show any .NET-related information (such as the ASP.NET tab), then run the ASP.NET IIS Registration Tool, found in the .NET installation folder (e.g., C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727). The file is called aspnet_regiis.exe and you must pass in a "-i" parameter.
At command prompt, change to the directory that contains the executable. For example, type
cd WINDOWS\Microsoft.NET\Framework\v2.0.50727
Type the following, then press ENTER:

SFTPCOMInterface.dll must be the same version on EFT Server and the Secure Ad Hoc Transfer module
GlobalSCAPE 5 — Thu, 15 Oct 2009 10:47:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server (All versions)
Secure Ad Hoc Transfer (All versions)
DISCUSSION
It is very important that SAT has the same version of SFTPCOMInterface.dll used by the EFT Server to which SAT is connecting. Upgrading EFT Server might require also updating the SFTPCOMInterface.dll for the SAT module.
If EFT Server and SAT are on the same computer, then the upgrade process for EFT Server will register the new .dll on the computer and will be used by SAT; however, in this case the IIS service must be restarted. This is important so that ASP.NET (hosted by the "aspnet_wp.exe" process) will release any references to the existing COM object and reload the new one.
If EFT Server and SAT are on different computers, copy and paste the newer DLL to each computer.
Note: By default, SFTPCOMInterface.dll is stored in the EFT Server installation directory and in C:\Inetpub\EFTAdHoc\DLL for the SAT module.
To restart IIS
Click Start, then click Run.
In the Run dialog box, type iisreset, then press ENTER.
To reregister all DLLs on EFT Server
In the EFT Server installation directory (by default, C:\Program Files\GlobalSCAPE\EFT), double-click ReRegisterDLLS.bat. A command prompt appears and the batch file reregisters LDAPAuthenticationManager.dll, ODBCAuthenticationManager.dll, EASToolkit.dll, and SFT

Turn on/off the Change Password feature for AD users in the Web Transfer Client
GlobalSCAPE 5 — Wed, 14 Oct 2009 09:20:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server versions 5.2.5 and later
QUESTION
Can I turn on/off the Change Password feature for AD users in the Web Transfer Client?

ANSWER
You can configure EFT Server so that Active Directory (AD) Site users can change their AD password through the Web Transfer Client (WTC) using the following registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\GlobalSCAPE Inc.\EFT Server 4.0\EFTClient\]
"PasswordChg_NTADLDAP"=string:"on"
on = allow
off = do not allow (default)
WARNING: This is a string, not a Dword. Use "on" as 1 or true, "off" for 0 or false.

Windows Registry Settings
GlobalSCAPE 5 — Wed, 14 Oct 2009 09:05:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server versions 4.x and later
DISCUSSION
EFT Server stores its configuration information in the Windows Registry, which contains profiles for each user of the computer and information about system hardware, installed programs, and property settings. EFT Server modifies the system registry as needed, and continually references this information during operation.
To add a key to the registry, you can either edit it directly or create and execute a .reg file. When you add or edit these registry keys, you will need to restart EFT Server.
These options are for advanced users only. Incorrectly editing the registry can severely damage your system. You should always back up (export a copy of) the registry before you make any changes to it.
Certain keys below should be created in the EFT Server 3.0 folder, and others in the EFT Server 4.0 folder. Do NOT change the path to match your version of EFT Server.
The registry keys described at the links below are available in EFT Server for advanced system administration.
Specify Location of FTP.CFG
Kill EAS Service on Startup
Changing the Number of C

Allow Server to Accept ODBC Database Passwords that are MD5 Hashed
GlobalSCAPE 5 — Wed, 14 Oct 2009 09:04:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server (All Versions)
DISCUSSION
When you create user accounts within EFT Server, ODBC is populated with the username along with a SHA-1 256 hash of their password. The registry entry described below will cause ODBC to use MD5 instead. The alternative is to use COM to create the users (reading in the list from a batch file or csv) and then let EFT Server add the users and encrypt the password using SHA1-256 or MD5 (depending on what is set).
If you are using an ODBC data source for authentication on your Server, and users receive an error saying they are not logged in, make sure the "anonymous" row in the "ftpserver_users" table is set to "0" or "1". It cannot be set to "Null".
This key is useful in the following instances:
If you have a policy where MD5 is preferred over SHA256 (unlikely)
If passwords are being generated externally and hash values are stored in database in MD5 format
When a user logs in to a Site that is using ODBC authentication, if this registry setting is turned on, EFT Server compares the MD5 hash of the password to the value stored in the database. If this reg value is not enabled, then EFT Server compares the SHA256 value instead.
With this key, MD5 is either turned off (default setting) or turned on. When the key is enabled, EFT Server handles everything in MD5, both for authenticating

Does EFT Server version 6.0 work with Windows 2008 Server R2?
GlobalSCAPE 5 — Thu, 08 Oct 2009 05:15:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server, version 6.0 and later
QUESTION
Does EFT Server version 6.0 work with Windows 2008 Server R2?

ANSWER
EFT Server v6 was released in March 2009 and was tested on the first release of Windows 2008 Server. Windows 2008 Server R2 was released in August 2009, after the release of EFT Server v6; therefore, GlobalSCAPE QA has not formally tested EFT Server v6 on Windows 2008 Server R2. Subsequent releases of EFT Server are tested with Windows 2008 Server R2, and we expect that EFT Server and its modules will be fully supported on this operating system. (Even though EFT Server v6 was not formally tested on Windows 2008 Server R2, we are not aware of any issues related to compatibility with Windows 2008 Server R2.)

GlobalSCAPE EFT Server failed to create folder monitor rules. Error: 80070003
GlobalSCAPE 5 — Wed, 07 Oct 2009 11:31:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
EFT Server, versions 4 and later
SYMPTOM
I have a Folder Monitoring rule that will perform an Action when a file is added. I’m getting an error in the Application Event Log each time I enable the Event Rule (e.g., GlobalSCAPE EFT Server failed to create folder monitor rules. Error: 80070003).
RESOLUTION
The most likely cause of this error is that the drive is a mapped drive. In this case, you would need to use the actual UNC path to which the mapped drive is pointing. The EFT Server service itself is not part of your interactive Windows environment, so it is not aware of any mapped drives.
Points to remember when creating Folder Monitor rules include:
To monitor a folder on a network share, supply the full UNC path to the network share. (The format for a UNC path is \\server\share\path\to\directory and is not case-sensitive. For example: \\FileServer2\Share3\WGroups\Network).
If the EFT Server service is running under the default “Local System” account, it will not be able to access remote drives. The EFT Server service must be running under an account that has sufficient access to the share and to the files and folders under the share. That is, make sure that the EFT Server Service has sufficient privileges to perform READ operations on the remote share. If you are using the "health chec

Error Starting CuteFTP Mac Pro on Snow Leopard
GlobalSCAPE Support 1 — Wed, 07 Oct 2009 10:30:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
CuteFTP Mac Professional version 3.05 running on Mac OS X 10.6 (Snow Leopard)
SYMPTOMS
When running OS X 10.6 (Snow Leopard), the following error message is encountered when attempting to start CuteFTP Mac Professional: CuteFTP Mac quit unexpectedly.

CAUSE
In OS X 10.6, some of the system files needed to run CuteFTP are in new locations. When CuteFTP Mac 3 Professional version 3.05 attempts to access those files, they are no longer where CuteFTP expects them to be.

RESOLUTION
This issue has been fixed in CuteFTP Mac 3 Professional version 3.06. You can download the most recent version of CuteFTP Mac 3 Professional from the CuteFTP Mac Support Center.

GlobalSCAPE Holiday Schedule
GlobalSCAPE Support 1 — Wed, 07 Oct 2009 06:44:00 GMT
Abstract: GlobalSCAPE Holiday Schedule

GlobalSCAPE offices are closed for the following holidays.
Christmas Day - December 25
New Year's Day - January 1

How can I specify which SSL ciphers and versions to use or not use?
GlobalSCAPE 5 — Wed, 07 Oct 2009 03:57:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
CuteFTP Professional, 8.2 and later
Secure FTP Server, v3.3 and later (not applicable to FIPS version)
EFT Server, v4
Note: You do not need to do this in EFT Server v5 and later, because you can edit the cipher list in the Administrator.
The procedure below is not supported in Secure FTP Server FIPS.
QUESTION
How can I specify which SSL ciphers/versions to use or not use?

ANSWER
You can overwrite the existing ssl.dll and then use a registry value to force the use of (or limit to) predefined ciphers or SSL versions. The registry value overrides the values passed to it from the server or client engine.
The procedure below describes how to override the default ciphers and/or SSL versions allowed.
To deploy Secure Sockets Layer (SSL) library
Do one of the following:
For CuteFTP Pro: Stop or finish any transfers in progress and exit the Transfer Engine.
Exit CuteFTP Pro.
For Secure FTP Server or EFT Server:
In the Administrator interface, stop all Sites, then close the Administrator.
In the Windows Services dialog box (Start > Run > services.msc), stop the Server.
In the installation folde

When you click a link in a Knowledge Base article that you found in a search, the link appears to be broken
GlobalSCAPE 5 — Mon, 05 Oct 2009 11:58:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
All articles in the GlobalSCAPE Knowledge Base
SYMPTOM
When you click a link in a Knowledge Base article that you found in a search, the link appears to be broken.
RESOLUTION
This is a known issue with the Knowledge Base tool that we are using. When you search for one or more terms in the Knowledge Base, those search terms are highlighted for you in the article and appear in the URL of the article. For example, suppose you searched for script and then clicked the search result, Q10390 - HOWTO: Changing the Root Folder of EFT Server while Retaining Permissions. The URL of the article in the address bar is
http://kb.globalscape.com/article.aspx?id=10390&query=script
and the word script is highlighted in yellow throughout the article.
Unfortunately, one of the highlighted words is in a link. The link will not work, because the act of highlighting the link has changed its HTML code. The way to get around this is to remove the search information from the URL in the address bar, then press ENTER to reload the article without the search term highlighted.
In this example, the link is http://kb.globalscape.com/article.aspx?id=10390&query=script

and you must remove &query=script then press enter. This will remove the yellow highlighting from the text, and the links

Malware stole my FTP credentials!
GlobalSCAPE 5 — Mon, 05 Oct 2009 11:18:00 GMT
Abstract: THE INFORMATION IN THIS ARTICLE APPLIES TO:
CuteFTP Home, versions 7 and 8
Cute FTP Professional, versions 7 and 8
SYMPTOM
Malware stole my FTP credentials!
RESOLUTION
The problem with being one of the world's best FTP clients is that bad people try to hack you. Certain malware attacks look specifically for files used by CuteFTP, then attempt to use the information in the file to access the FTP sites that you have configured in your Site Manager. First of all, understand that, unlike certain other FTP clients, CuteFTP's Site Manager data is NOT stored in plain text. In addition, CuteFTP Pro and Home versions include optional encryption to protect your Site Manager data. Protecting your Site Manager data is as simple as configuring a Site Manager "master" password. This master password is different than the individual passwords that you use to connect to your FTP sites. The Site Manager password secures all of the Sites in your Site Manager using Blowfish encryption, which is recognized as a standard, secure encryption algorithm, locking down the Site Manager data file so that even CuteFTP can't read it until you enter the password. (Note that if you forget the password, you will not be able to use the protected Site Manager data and will have to create new Sites.)
To configure the Site Manager password, click Tools > Site Manager > Security > Encrypt Site Manager data, then provide a secure password in the dialog box that ap

CuteFTP Site Manager Inadvertently Password Protected
GlobalSCAPE 5 — Mon, 05 Oct 2009 11:16:00 GMT
Abstract: The information in this article applies to:
CuteFTP Home (All versions)
CuteFTP Pro (All versions)
SYMPTOMS
When starting CuteFTP, the user is prompted for a Site Manager password even though Site Manager encryption has not been enabled.
The Site Manager password has been forgotten.

CAUSE
The Site Manager has somehow been corrupted or it has inadvertently been password protected or the Site Manager password has been forgotten.

RESOLUTION
The encrypted Site Manager data file (sm.dat) will need to be replaced with one from a previously saved backup. If no backup exists, then the Site Manager will need to be recreated.
To create a new Site Manager
Start CuteFTP and attempt to access the password-protected Site Manager. A prompt appears asking for a password.

In the Password box, provide an incorrect password so that it will be rejected, then click OK. The Incorrect Site Manager Password dialog box appears.

Click Backup to save the password-protected Site Manager}

THE INFORMATION IN THIS ARTICLE APPLIES TO:
	EFT Server (All Versions)
QUESTION
	The majority of our file transfers are binary files. Is it possible to disable the ASCII method of transfer on the FTP server side altogether?

ANSWER
	The FTP client chooses whether to use binary or ASCII mode for the transfer. EFT Sever supports both modes, but EFT Server cannot force the FTP client to use binary or turn off the support for ASCII mode. You must configure that in the FTP client.

GlobalSCAPE's Knowledge Base

Is it possible to disable the ASCII method of transfer on the FTP server side altogether?

The ARMImporter Tool

Grouping the Files

Parsing the Grouped Files

Can the AWE tasks upload a file using SSL over FTP?

Cannot find report definition file. File Missing

We have a few child domains in our AD forest and our EFT Servers are in one of these child domains. Can EFT Server pull user accounts from multiple child domains?

Can I customize the Web Transfer Client Web page?

Officially Supported Products and EOL Dates

Available Tags/Context Variables

Automating file transfers using CuteFTP Pro

Script to create a user causes the following error: MX Error: 27 (0000001B)

Scripts fail on EFT Server when installed on the 64-bit Windows 2008 operating system.

How much storage space does the ARM database require?

Error 12002. The operation timed out

Cannot delete roaming profile

I unlinked all of my Jobs without setting the Agent to mirror continuously, causing the Agent to go offline. How can I put the Agent back online?

WAFS Vault is filling up with large numbers of previous versions of files

Configuring the CuteFTP Pro Transfer Engine to run without having a user present.

HTTP Status and Error Codes

Comprehensive List of HTTP Status and Error Codes

Turning On/Off Encryption/Compression

Manually Adding the Keys

CuteFTP will not launch or will hang at the startup splash screen.

Is it possible to remove a user, their home directory and all its contents using the COM interface?

EFT Server in the Windows Event Viewer

Is there a limit to the number of files that can be transferred using the Web client?

How do I set up a home folder for AD authenticated users using something other than the default option?

How can I configure EFT Server’s outbound copy/move Event Rule action to route traffic through DMZ Gateway Server?

How do I monitor the performance of EFT Server or Secure FTP Server?

Under AD authentication, why does All Users list when creating a conditional event rule to limit groups or users?

Is it possible to import user passwords from Solaris to EFT server?

If DMZ Gateway Server hands all traffic to EFT Server on the inside network, wouldn’t this be seen as a risk and defeat the objective of having the DMZ Gateway broker connections?

What happens if a user of EFT Web Transfer Client needs to access EFT Server through a proxy, and the proxy is using Windows authentication?

Does EFT Server/Secure Server support chained certificates?

Automatically Home Folder

Why does the Web Transfer Client (WTC) display my cached locations, instead of my defaults?

Can Secure FTP Server or EFT Server authenticate users local to my machine, if my machine isn’t connected to the domain controller?

Secure Ad Hoc Transfer Module Installer does not detect presence of .NET and will not complete installation

SFTPCOMInterface.dll must be the same version on EFT Server and the Secure Ad Hoc Transfer module

Turn on/off the Change Password feature for AD users in the Web Transfer Client

Windows Registry Settings

Allow Server to Accept ODBC Database Passwords that are MD5 Hashed

Does EFT Server version 6.0 work with Windows 2008 Server R2?

GlobalSCAPE EFT Server failed to create folder monitor rules. Error: 80070003

Error Starting CuteFTP Mac Pro on Snow Leopard

GlobalSCAPE Holiday Schedule

How can I specify which SSL ciphers and versions to use or not use?

When you click a link in a Knowledge Base article that you found in a search, the link appears to be broken

Malware stole my FTP credentials!

CuteFTP Site Manager Inadvertently Password Protected