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Cannot open INSTALL.log file

GlobalSCAPE Support 1
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Problem: 

When attempting to remove the software the following error is received:  Cannot open INSTALL.log file

Resolution:

1. Download a fresh copy of the original program installation file and save it to a convenient location.  Be sure to download the same major version number as what is already installed.  Downloads can be found here: http://www.globalscape.com/support/reg.asp

2. Start the Setup file downloaded in Step 1 above.  If prompted, click Repair, then click Next and follow the onscreen instructions.

3. In Control Panel, double-click Add or Remove Programs, select the relevant program and then click Remove.

 

 


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Details
Last Modified: 5 Years Ago
Last Modified By: GlobalSCAPE 5
Type: ERRMSG
Rated 2 stars based on 69 votes.
Article has been viewed 47.5K times.
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